Ski Butlers ยท 2 weeks ago
Gravity Haus Bike Technician
Ski Butlers is a company dedicated to enhancing the vacation experience for its customers through excellent service and a passion for the mountains. The In-House Bike Technician will be responsible for providing a seamless bike service experience for guests at the Gravity Haus location, including outfitting them with bike gear and offering retail recommendations.
RentalSkiingSporting Goods
Responsibilities
Uphold brand standards through exceptional customer service while meeting our Key Customer Requirements:
Providing retail recommendations and upselling when appropriate to ensure the guest has everything they need to enjoy their vacation
Assist guests with relevant information regarding resort operations, meeting areas, on-site hotel amenities, transportation and local mountain town knowledge
Enhance the overall guest experience
Basic equipment maintenance
Ability to work confidently in a fast-paced environment
Qualification
Required
Exceptional customer service skills
Ability to provide retail recommendations and upsell when appropriate
Knowledge of resort operations, meeting areas, on-site hotel amenities, transportation, and local mountain town
Basic equipment maintenance skills
Ability to work confidently in a fast-paced environment
Benefits
Free Alterra Mountain Company Employee Pass & Jackson Hole Bike Park Season Pass
Unlimited access to all Alterra Mountain Company-owned resorts and Jackson Hole Resort
Ability to upgrade to full Ikon Pass for the 25/26 ski season at a heavily discounted rate
Access to 645+ industry-discounted brands through Expertvoice
Discounted access to Rossignol/Dynastar/Lange equipment
401K benefit and match for ALL staff members over 18 years old
Comprehensive medical, dental, vision, and life insurance for seasonal and season to season employees