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Ski Butlers · 2 weeks ago

Gravity Haus Bike Technician

Jackson, WY

Full-time

Onsite

New Grad, Entry Level

$25/hr - $25/hr

Ski Butlers is a company dedicated to enhancing the vacation experience for its customers through excellent service and a passion for the mountains. The In-House Bike Technician will be responsible for providing a seamless bike service experience for guests at the Gravity Haus location, including outfitting them with bike gear and offering retail recommendations.

RentalSkiingSporting Goods

Growth Opportunities

Responsibilities

Uphold brand standards through exceptional customer service while meeting our Key Customer Requirements:

Providing retail recommendations and upselling when appropriate to ensure the guest has everything they need to enjoy their vacation

Assist guests with relevant information regarding resort operations, meeting areas, on-site hotel amenities, transportation and local mountain town knowledge

Enhance the overall guest experience

Basic equipment maintenance

Ability to work confidently in a fast-paced environment

Qualification

Customer serviceBike maintenanceRetail recommendationsHospitality experienceFast-paced environment

Required

Exceptional customer service skills

Ability to provide retail recommendations and upsell when appropriate

Knowledge of resort operations, meeting areas, on-site hotel amenities, transportation, and local mountain town

Basic equipment maintenance skills

Ability to work confidently in a fast-paced environment

Benefits

Free Alterra Mountain Company Employee Pass & Jackson Hole Bike Park Season Pass

Unlimited access to all Alterra Mountain Company-owned resorts and Jackson Hole Resort

Ability to upgrade to full Ikon Pass for the 25/26 ski season at a heavily discounted rate

Access to 645+ industry-discounted brands through Expertvoice

Discounted access to Rossignol/Dynastar/Lange equipment

401K benefit and match for ALL staff members over 18 years old

Comprehensive medical, dental, vision, and life insurance for seasonal and season to season employees

Company

Ski Butlers

Ski Butlers specializes in and ski and snowboard rental delivery to over 35 North American Ski Resorts.

Founded in 2004

Park City, Utah, USA

201-500 employees

https://www.skibutlers.com/

Funding

Current Stage

Growth Stage

Leadership Team

Jake Hardy

Chief Operating Officer

Justin DiAntonio

Park City Partnerships and Operations Manager

Company data provided by crunchbase