CoreBridge Solutions · 16 hours ago
Bilingual Legal Intake Specialist – Weekend Shift
United States
Full-time
Remote
Mid LevelCoreBridge Solutions is a leader in the U.S. business services industry, specializing in legal support across various sectors. They are seeking a Spanish Bilingual Legal Intake Specialist to join their client intake operations for prestigious U.S. law firms, focusing on personal injury cases and ensuring accurate documentation and strong client relationships.
Outsourcing/Offshoring
No H1B
Responsibilities
Answer new intake calls and follow up on pending leads promptly and professionally
Conduct intake interviews in Spanish and English, documenting all relevant case details accurately
Evaluate and qualify potential personal injury cases based on the firm's criteria
Enter client data and case information into the case management system with precision
Prepare and send sign-up documents to prospective clients, ensuring timely completion
Maintain accurate and up-to-date client records in the system
Serve as the first point of contact for prospective clients, providing a welcoming and professional introduction to the firm
Answer client questions about the personal injury process and retainer agreements
Facilitate bilingual communication between clients and the legal team as needed
Analyze intake metrics and provide insights to improve client intake processes
Ensure all workflows adhere to ethical and confidentiality standards
Qualification
Required
Prior experience working with U.S. law firms is highly preferred
Familiarity with personal injury law is a strong advantage
Bilingual fluency in Spanish and English (C1 certification or equivalent professional experience)
Excellent verbal and written communication skills in both languages
Proficient in digital technology, including case management systems and Microsoft Office
Exceptional attention to detail and accuracy in data handling
Self-motivated, able to work independently, and manage a flexible schedule
Reliable internet with a minimum of 25 Mbps speeds
Desktop or laptop with a recent Intel Core i5 processor or above
Dedicated workspace ensuring privacy and productivity
Benefits
Receive performance-related bonuses celebrating significant milestones.
Commitment to a sustainable work-life balance.
Work alongside passionate professionals dedicated to exceeding client expectations.
Company
CoreBridge Solutions
CoreBridge Solutions, originally rooted in humble beginnings, has grown into a globally renowned leader celebrated for our innovative strategies, steadfast reliability, and deep-rooted understanding of our client's specific needs.
Founded in 2023
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase