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Kele, Inc. · 9 hours ago

Enterprise Account Manager

Memphis, TN

Full-time

Onsite

Senior Level

5+ years exp

Kele, Inc. is focused on implementing strategic initiatives for national and international accounts, and they are seeking an Enterprise Account Manager. This role is responsible for developing relationships with key personnel to increase sales opportunities and managing various account-related tasks to drive business growth.

Information TechnologyRoboticsSoftware

Responsibilities

Proactively support assigned accounts (Strategic, National, and International Accounts) by developing close, working relationships with key personnel of corporate, divisional, and departmental level accounts to further the development of the business relationships to lead to increased sales opportunities for Kele

Develop proposals and strategies (including pricing and product mix) that provide profitable and viable options to assigned accounts while leading to increased sales opportunities for Kele

Act as the lead across departments in the account management, communication, and coordination of services to assigned accounts to include check and balances and territory edits on new international accounts

Maintain account assignments and hierarchy for accounts in appropriate database

Work across departments to investigate concerns related to orders, invoices, etc

Create and distribute required reports for sales team

Organize agreements for each assigned account, create and maintain cadence for: price changes (notification and override implications), identification of channels used by customer and corresponding pricing methodology, updating customer designations, renewal timelines, national accounts tags, and overrides

Act as the lead across departments assisting with special projects

Track and assist in creation, utilization, and delivery of Quarterly Business Review content

Assist in creation of content for customer facing presentations

Assist in creation and documentation of business processes to be used for assigned account initiatives

Drive engagement of other department stakeholders to provide feedback and input needed to ensure initiative integration into Kele SOP/Teams

Identifies and presents process improvements for consideration and implementation

Qualification

Account ManagementProposal DevelopmentStrategic PlanningMicrosoft OfficeAnalytical SkillsCommunication SkillsProblem Solving

Required

Undergraduate/bachelor's degree

Minimum of five years of related work experience

Ability to visualize end results of several diversified tasks; to select and implement procedures and practices to attain desired results; to judge and act independently within established operational policy and practice guidelines related to own work assignment or up to a limit of three team members of direct reports, subject to check and approval, moderate, seasoned creative judgment

Accountable for efficient use of own time and effective utilization of assigned work materials by self and/or others, responsible for maintaining inventories or supplies or for preparing or recording financial or other information, charts, or accounts; or exercises considerable care and initiates precautions within established framework to assure that own work and/or work of others in completed in a manner free from recognized errors. General review of work by others

Frequent contact in person, via phone and e-mail with employees, other departments and/or customers, vendors, outside agencies, etc., where contacts are made within the context of standard procedures or practices but may require some tact and diplomacy. Ability to deliver simple and understandable content while presenting to company leadership

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from customers, managers, or the general public

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables

General working knowledge of Microsoft Office to include Word, Excel and Outlook. Ability to learn and use company software

While performing the duties of this job, the employee is regularly required to talk or hear; use hands to finger, handle or feel; and reach with hands and arms. Manual dexterity to perform keyboarding functions is required. The employee is required to sit for long periods and is occasionally required to stand and walk. Required to lift up to 10 pounds. Requires close vision, color vision, peripheral vision, depth perception, ability to adjust focus

Company

Kele, Inc.

As a leading stocking distributor of building and industrial automation solutions, Kele is built to simplify your supply chain and make life on the job easier.

Founded in 1983

Memphis, Tennessee, USA

501-1000 employees