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Hub Group · 11 hours ago

Web Check In Administrator

Pittsburgh, PA

Full-time

Onsite

New Grad, Entry Level

$22/hr - $22/hr

Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. They are seeking a Web Check In Administrator to provide administrative support for Final Mile locations, ensuring accurate data entry and customer service interactions.

LogisticsRailroadTransportation

Responsibilities

Review delivery/field paperwork to ensure scope of work is completed

Validate and reconcile order data

Accurate data entry of delivery paperwork into appropriate databases

Process daily working order, respond to Logistics Coordinator as needed

Assist with back of truck check-in

Answer inbound phone calls from customers and delivery teams

Validate badges and uniforms are compliant

Interact with delivery teams to ensure accurate information is being processed

Strong customer service skills, must be able to handle escalated issues

75% of time spent in office; 25% of time spent in warehouse checking in delivery teams

Identify opportunities for improvement and efficiency gains

Excellent attention to detail required

Professional, polite phone skills

Act in a professional and an appropriate manner

Dependable, organized, ability to multitask

Schedule flexibility; ability to expand hours during events

Any other duties and responsibilities as assigned

Qualification

Data entry skillsCustomer serviceMicrosoft OfficeAttention to detailMultitaskingPhone skillsOrganizational skillsTime managementProblem solvingCommunication skills

Required

High School diploma or equivalent, post high school education a plus

Excellent data entry skills required, must have a strong attention to detail

Strong written and verbal communication skills

Knowledge of Microsoft Office skills

Ability to multitask, must be detail oriented and be able to work in a fast-paced office environment

Skills/Competencies: customer service, keyboard skills, accuracy a must, quality focus, organizational skills, time management, problem solving, documentation skills, listening, phone skills, resolving conflict, analyzing data, ability to multitask