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Advantage Solutions · 9 hours ago

Manager Retail Training

Memphis, TN

Full-time

Hybrid

Mid, Senior Level

3+ years exp

Advantage Solutions is a leading business solutions provider in North America, seeking a dynamic Manager of Retail Training responsible for training and development directly supporting a client. The role involves analyzing training needs, developing training programs, and establishing strong relationships with retailers and clients to achieve measurable results.

ConsumerMarketingRetail

Responsibilities

Analyze retail team training needs, to develop new training programs or modify and improve existing programs in partnership with the retail client and the Company

Develop project timelines and manage to them; Develop learning solutions using contemporary e-learning software (Articulate Storyline, MS PowerPoint, etc.) ; Develop testing and evaluation procedures in partnership with Talent Development

Conduct evaluations and analyze metrics for programs; provide reports on project metrics

Manage risks and adjust timeline for successful completion of projects on time and within budget

Travel 2 out of 4 weeks to provide in-person training/support out in retail, attend client deep dive meetings or participate in management level meetings with internal team members

Design and develop blended learning training programs including instructor-led, technical systems and computer-based training delivery methods; Design and implement leadership development tools to support managers in their role and contribute to their personal and professional growth

Qualification

Program/Project ManagementLearning/HR ExperienceArticulate StorylineAdult Learning TheoriesInstructional DesignCoachingClient InteractionAdobe CC

Required

Bachelor's Degree in Human Resource Management/Development, Organizational Development, Instructional Technology or equivalent combination of education and related experience required

3+ years of Program/Project Management experience required

Strong skill with Articulate Storyline required

Preferred

MBA Degree or equivalent experience

5+ years of Learning/HR experience preferred with working knowledge of adult learning theories and instructional design for e-Learning, instructor-led training and blended learning

Coaching experience preferred

Client interaction experience, either internal or external, preferred

Working familiarity with Adobe CC (PhotoShop, Illustrator, InDesign) preferred