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SMS Data Products Group, Inc. · 20 hours ago

Tier II Support Engineer

Wharton, NJ

Full-time

Onsite

Senior Level

5+ years exp

SMS Data Products Group, Inc. is a dynamic systems integrator established in 1976, delivering innovative solutions to the federal government. They are seeking a Tier II Support Engineer to provide organizational IT support, manage system integrations, and ensure operational efficiency within a manufacturing environment.

GovernmentHardwareInformation TechnologySoftwareTelecommunications

Growth Opportunities

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Supply information technology support in desktop engineering, server administration and for machine tool automation and networking

Act as liaison to technology vendors for support and installation systems and services

Stay abreast of industry solutions, best practices, and present said solutions to the customer for review

Document all relevant infrastructure changes and technology deployments in accordance with local requirements

Monitor service patterns to find systemic issues requiring resolution and/or escalation

Supply senior level desktop engineering of Windows operating systems

Provide client-server support for COTS applications including some SQL database administration

Provide server engineering including patch and configuration management for Microsoft and Linux operating systems

Provide Project Management for system integrations and upgrades to include customer updates and reports

Members of the Senior IT Staff will also supply management of the organization’s virtual server assets via proper VMware vSphere administration including VM resource and snapshot management

Qualification

IT Project ManagementNetwork EngineeringWindows operating systemsCompTIA Sec+ CEMulti-taskingTechnical writingCommunicationTeamwork

Required

A minimum of 5 years experience with IT Project Management

A minimum of 5 years experience with Network Engineering

Considerable experience administering Windows operating systems both desktop and server

Proven skills in technical writing, presentation, and communication

Detail oriented, works well in team environment, can multi-task within a fast-paced environment with rapidly evolving priorities

Must hold or obtain an active CompTIA Sec+ CE prior to start date

Must be able to have an active DoD security clearance or be able to obtain an interim Secret security clearance through the DoD security background investigation process

Must be US Citizen

Pass drug and alcohol testing

Must have a valid driver's license