Equipment Depot ยท 9 hours ago
FIELD SERVICE TECHNICIAN
Sherman, TX
Full-time
Onsite
New Grad, Entry Level
0+ years expEquipment Depot is a company that specializes in the maintenance and repair of industrial trucks and construction equipment. The Field Service Technician is responsible for diagnosing and repairing equipment malfunctions, providing customer service, and ensuring the professional image of the company is maintained during service calls.
Manufacturing
Responsibilities
Reads work order and observes and listens to truck in operation to determine malfunction/diagnose the problem(s)
Offers solutions to meet customer specifications; provide estimates when appropriate
Makes mechanical repairs to equipment after a complete inspection and analysis of breakdown has been completed
Records complete repair description on work order, including the correct model and the serial number of equipment and record hour meter reading
Obtains signature from a customer and communicates with customers on repair needs, or work that was completed
Examines protective guards, loose bolts, and specified safety devices on trucks and makes adjustments
Lubricates moving parts and drives repaired truck to verify conformance to specifications
Represents Equipment Depot to customers. Maintains the professional image of self and cleanliness (externally and internally) of the van at all times
Tracks and schedules with operations, or service manager when service van is due for routine maintenance or has other service-related issues
Works in a manner that protects customers, Equipment Depot, and the public
Returns paperwork to field service coordinator daily. Includes work orders, fuel receipts, sublet invoices, etc
Submits time cards by 9:00 a.m. daily. If the technician is dispatched to a job from home, time must be called in and given to the service administrator over the telephone by 9:00 a.m. daily
Qualification
Required
High School Graduate or General Education Degree (GED)
One to Three months related experience and/or training - and/or combination of education and experience
Knowledge of internet software
Must have a valid driver's license and clean driving record
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of an organization
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
Company
Equipment Depot
Equipment Depot is dedicated, knowledgeable and passionate.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Clint McNair
Chief Financial Officer
Renee Beck
Regional CFO
Company data provided by crunchbase