SPS Commerce · 1 day ago
Community Associate Account Executive
Minneapolis, MN
Full-time
Hybrid
Entry Level
$60K/yr - $60K/yr
2+ years expSPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. The Community Account Executive will contact Retail Industry leads to maximize opportunities for retailer partner programs, focusing on driving new sales, cross-selling, and up-selling opportunities.
Information ServicesInformation TechnologySaaSSoftware
Responsibilities
Execute on retailer-directed leads; efficiently investigate each Supplier’s current environment while prescribing the best solution to meet their needs
As a consultant to the Supplier community, act as an extension of our retail partners by communicating their value, the “why”, timelines and requirements tailored to each partner
Drive maximum adoption via signed agreements of Retail customer vendors as part of a coordinated campaign effort by target dates
Work through objections or barriers Suppliers may have and effectively convey their message to the Retailer as needed
Collaborate cross-functionally with account teams to maximize future upsell to Suppliers (small – enterprise level businesses)
Adopt and apply any new Community program strategy
Maintain internal and external customer satisfaction throughout the process, including timely and professional responses and working effectively with your SPS account team and management
Provide feedback on program quality early and often to ensure we are managing Retailer expectations appropriately and changing course where necessary, this includes escalating known or anticipated issues and complications
Complete all outreaches (calls and emails) within expected timelines in accordance with the program dates and team SLA’s
Document all activity including key findings, progress, insights, and pipeline velocity in Salesforce.com
Qualification
Required
Bachelor's degree OR a combination of some post-secondary education PLUS 2 years of relevant experience in Sales (outside sales, inside sales, retail sales, telemarketing)
Excellent communication, interpersonal and customer engagement skills
Ability to translate, simplify and clearly communicate (both verbal and written) complex business processes to individuals with varied levels of expertise
Process focused with a close and meticulous attention to detail
Demonstrative behaviors around integrity, curiosity, engagement, self-driven initiative, collaboration, relationship building, customer engagement/support, and leadership expectations
Preferred
1+ years of experience selling (outside sales, inside sales, retail sales, telemarketing) preferred
Proven competence with Microsoft Office (e.g., Word, Excel, PowerPoint, Outlook) and Salesforce.com
Benefits
Comprehensive benefits package designed to support employees’ health, well-being, and financial security
Company
SPS Commerce
SPS Commerce is a provider of cloud-based supply chain management services.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$50.5MKey Investors
Anson FundsRC CapitalCID Equity Partners
2025-12-09Post Ipo Equity
2010-04-22IPO
2007-05-09Series Unknown· $7.5M
Leadership Team
Chad Collins
Chief Executive Officer
Dan Juckniess
Executive Vice President & Chief Revenue Officer
Recent News
Digital Commerce 360
2026-01-11
Company data provided by crunchbase