Prescient Solutions ยท 10 hours ago
Helpdesk Engineer 2
Lombard, IL
Full-time
Onsite
Mid Level
$60K/yr - $70K/yrPrescient Solutions is an award-winning, Chicagoland-based Managed IT Services Partner. They are looking for a dynamic Helpdesk Engineer 2 who will troubleshoot, resolve and maintain clients' IT infrastructure while supporting operational and technical functions across multiple accounts.
Information ServicesInformation Technology
No H1B
Responsibilities
Supports operational and technical functions at multiple client accounts
Evaluates customer generated requirements and works with the clients to ensure the implementation meets the clients' needs
Prepares operational and technical documentation
Performs other duties and assists with special projects, as needed
Qualification
Required
Authorized to work for an employer in the US. We are unable to sponsor or take over sponsorship of an employment visa at this time
Supports operational and technical functions at multiple client accounts
Evaluates customer generated requirements and works with the clients to ensure the implementation meets the clients' needs
Prepares operational and technical documentation
Performs other duties and assists with special projects, as needed
Technical proficiency in Microsoft Server operating systems, Office 365, Active Directory and Microsoft Exchange Server; and virtualization
Knowledge of security and networking
Willing to commute to multiple client sites in Chicago and surrounding suburbs
Authorized to work for Any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time
Benefits
Medical, Dental, Vision Insurance
15+ days Paid Time Off (PTO)
Monthly BYOD expense reimbursement
Professional Development
Employee Assistance Program
Discretionary 401(k) employer contribution
Company
Prescient Solutions
Prescient Solutions is an IT outsourcer, providing CIO-level advisory support and on-site IT services.
Founded in 1996
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
James E. Lagattuta
CEO & Owner
Tom Pettenon
President & Chief Operating Officer
Recent News
EIN Presswire
2025-02-08
2025-01-28
Company data provided by crunchbase