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Country Supplier · 13 hours ago

Department Lead

American Fork,UT,US

Full-time

Onsite

Entry, Mid Level

1+ years exp

Country Supplier is seeking a Department Lead to oversee the daily operations of a specific department and ensure excellent customer service. The role involves training new associates, maintaining product knowledge, and managing merchandising and inventory levels.

Retail

Responsibilities

Greet and acknowledge every customer, answer customer questions, and help customers find the location of products

Oversee the daily operations of the department – including, but not limited to, merchandizing, display presentation, maintaining signage standards, and monitoring inventory levels

Train new associates on systems, procedures, and product knowledge

Create and implement daily worklists and goals for store associates

Assume duties of the Store Manager and Assistant Store Managers when scheduled

Open and close the store as needed and scheduled

Assist in leading store meetings and store goals/objectives

Answer incoming phone calls

Constant radio communication with all associates

Comprehensive knowledge of the products Coastal Farm sells

Maintain an awareness of all product knowledge information and merchandise promotions

Assist in floor moves, merchandising, display maintenance and store housekeeping

Help in other departments when needed

Perform daily cleaning – such as, but not limited to, vacuuming, replacing full trashes with new trash bags, and sweeping the department floor

Other duties assigned as needed

Qualification

Retail experiencePOS system operationEagle Browser operationProduct knowledgeComputer proficiencyStandard retail conceptsCommunication skillsInterpersonal skillsAdaptability