NEOGOV · 12 hours ago
Torts Operations Manager (WMS 02) - WA State Office of the Attorney General
Multiple Locations Statewide, WA
Full-time
Hybrid
Mid, Senior Level
$98K/yr - $126K/yr
3+ years expNEOGOV is seeking a Torts Operations Manager for the Washington State Office of the Attorney General's Torts Division. The role involves managing non-legal administrative and operational functions, overseeing budget management, and developing policies and procedures related to the defense of state tort liabilities.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Manage all aspects of Torts operations as the highest-level, non-attorney manager
Serve as the liaison to the division’s assigned Fiscal Analyst and provide division-level budget management
Ensure costs are accurately billed and develop monthly and quarterly fiscal reports
Anticipate increased expenditures based on case progress and status while monitoring contract compliance of over 700 contracts
Develop and implement policies, procedures, and processes for all operational functions related to the defense of state tort liabilities
Recommend and track performance measures related to the inter-agency agreement that funds the Division
Independently assess and assure data reliability across a wide range of Division reporting obligations
Develop data-sourced reports for internal and external stakeholders
Supervise and coordinate with the WMS Band 1 Administrative Operations Managers who oversee operations at three Torts locations
Develop and implement all processes, procedures, and best practices used by all attorneys and staff in the Torts Division
Qualification
Required
A bachelor's degree in business administration or a closely allied field and three years of supervising, mentoring and training staff in a legal or judicial setting; OR a combination of seven years legal office experience and three years of supervising, leading, mentoring and training staff
3-5 years of experience in Advanced skills in Human Resources Management
3-5 years of experience in Budget Development using sound fiscal management practices
3-5 years of experience in Law office management
3-5 years of experience in Supervisory techniques
Knowledge of Organizational development
Knowledge of Budget planning, monitoring, and implementation
Knowledge of Governmental fiscal and budgetary processes
Knowledge of Litigation processes and procedures
Knowledge of Management principles and practices, including mentoring, training, and supervision
Knowledge of Strategic planning
Knowledge of Human Resources management
Knowledge of Public Records Act
Preferred
Empathetic and professional
Prior experience managing legal personnel and projects effectively
Comfortable with high-profile work
Ability and eye for detail to review, make and implement office policies and procedures
Outstanding people skills to build professional relationships in and outside of the division
Nimble team player and true leader who knows how to work with and develop staff based on individual needs
Demonstrated ability to develop and implement budgets
Demonstrated ability to develop and implement long and short range plans
Demonstrated ability to develop internal operating procedures
Demonstrated ability to conduct effective meetings
Demonstrated ability to organize, prioritize and manage a large number of projects and diversified work groups
Demonstrated ability to effectively communicate both orally and in writing
Demonstrated ability to work independently
Demonstrated ability to effectively use Microsoft Office suite applications, case management systems and databases
Demonstrated ability to advise subordinates on law office and court procedures
Demonstrated ability to research and comply with state and agency policies and procedures
Benefits
Medical/Dental/Vision for employees & dependent(s)
Vacation, Sick, and Other Leave
11 Paid Holidays per year
Public Employees Retirement System (PERS) plans
Life Insurance
Dependent Care Assistance
Flexible Spending Accounts
Public Service Loan Forgiveness
Tuition Waiver
Deferred Compensation
Employee Recognition Leave
Wellness Program
Employee Assistance Program
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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