Fairmont Hotels & Resorts · 10 hours ago
Director of Membership Sales
San Diego, CA
Full-time
Onsite
Lead/Staff, Director/Executive
$95K/yr - $105K/yr
5+ years expFairmont Hotels & Resorts is a luxury hotel company offering a unique hospitality experience. The Director of Membership Sales will lead all membership sales efforts and oversee the recruitment of new members while collaborating with various departments to enhance the club's offerings.
HospitalityResorts
Responsibilities
Lead all membership sales efforts across all membership categories
Direct oversight of the Membership Director and Membership Concierge
Fully responsible for all Golf Membership sales
Lead the sales and marketing efforts for the recruitment of new members by developing membership marketing plans, public relations programs, and sales strategies in partnership with the General Manager/Director of Golf, Director of Commercial, and the Marketing Department
Work closely with the General Manager/Director of Golf, Director of Commercial, and Director of Finance on budgeting and forecasting of expenses and revenues
Assist in developing and maintaining the atmosphere of a private club that will distinguish The Grand Golf Club in a positive manner from all similar competition
Preparation of monthly membership sales report to highlight all sales activities, marketing activities and funnel for new membership sales
Actively develop a Prospective Member Roster from personal referrals from members, directors and officers of major corporations and financial institutions, association rosters, professional societies, mailing lists of new residents, and local civic associations
Ensure prompt and regular communication with all members regarding membership matters and club activities
Coordinate all Marketing Plans
Responsible for all day-to-day administrative membership matters including maintenance of all Membership files, follow-up on inquiries, processing of new member applications, and status change requests
Responsible for marketing, promotional, and follow-up activities including prospective member roster, marketing plans, special events, and exit interviews
Plan and oversee all planned social sales activities such as promotional receptions, new member parties, and orientation sessions
Establish and maintain working rapport with the Club Manager, General Manager and the President of the Board of Directors
Establish and maintain contacts with local civic organizations that are considered helpful to membership sales
Ensure that administrative and promotional tools are integrated into the overall sales effort including membership application packet, welcome packet, handbook, website, and newsletter
Assist in the promotion of Club activities and special events
Work effectively in the art of cultivating outside sales leads
Develop a complete understanding of membership classifications, fee schedules, Club By-Laws and the club in general
Educate and train staff members on how to direct questions regarding all membership inquiries
Promote and sell at appropriate special functions hosted at the Club that are attended by non-members
Follow up with members entertaining guests at the Club
Qualification
Required
College degree required (2-year A.A. or 4-year B.A.)
Minimum of five (5) years of management experience in a country club or hospitality environment
Proficient in Microsoft Word, Excel, PowerPoint, and similar software
Demonstrated ability to cultivate relationships and drive membership sales
Benefits
Employee benefit card offering discounted rates in Accor worldwide for you and your family
Learning programs through our Academies designed to sharpen your skills
Ability to make a difference through our Corporate Social Responsibility activities
Career development opportunities with national and international promotion opportunities. The sky is your limit.
Company
Fairmont Hotels & Resorts
Located in the heart of each destination we call home, a stay at any Fairmont hotel is truly unforgettable.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2015-11-25Acquired
Leadership Team
Isabel Chung
Executive Chef - Fairmont Empress
Recent News
The Magnificent Mile Association
2025-11-11
Business Insider
2025-11-08
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