Four Seasons Hotels and Resorts · 7 hours ago
Assistant Director of People & Culture
Four Seasons Hotels and Resorts is a luxury hotel brand committed to exceptional guest experiences through a world-class employee experience and company culture. The Assistant Director of People & Culture will assist in managing HR operations, providing support in areas such as employee relations, talent management, and benefits administration.
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Responsibilities
Act as an objective third party in employee counseling, problem solving or conflict resolution and communicate to Director of People & Culture any circumstances that may raise legal issues or liabilities for the hotel
Identify, analyze and initiate appropriate actions to resolve any unsatisfactory pattern of employee turnover
Assist with managing the financial aspects for the HR budget including benefits, labor & salary reports and plan cost effective events within the HR budget guidelines
Conduct regular audits of insurance records, immigration and labor records, paid time off allowances
Maintain employment files and other records personally and through delegation in the HRIS
Work harmoniously and professionally with colleagues and supervisors while maintaining the confidentiality of the People & Culture Department
Administer and train employees on behalf of People & Culture including but not limited to Embark (on-boarding orientation), benefits, core and culture standards
Assist in the organization and execution of all employee experience programs include holiday parties, career fairs, general meetings etc
Respond to and attend any related hearings for all employee relations hearings
Ensure that the cafeteria, employee entrance and lockers rooms are clean and orderly
Attend operational meetings where required
Qualification
Required
Occasional travel may be required to other Four Seasons Hotels and Resorts for training and development purposes
Commitment to supportive teamwork and open communication
Responsibility for ongoing enhancement of their skills and performance
Recognition of personal accountability for their own actions and the outcomes of those actions
An understanding of the effect of their behavior on our guests, their fellow employees and the reputation of the Company
Act as an objective third party in employee counseling, problem solving or conflict resolution and communicate to Director of People & Culture any circumstances that may raise legal issues or liabilities for the hotel
Identify, analyze and initiate appropriate actions to resolve any unsatisfactory pattern of employee turnover
Assist with managing the financial aspects for the HR budget including benefits, labor & salary reports and plan cost effective events within the HR budget guidelines
Conduct regular audits of insurance records, immigration and labor records, paid time off allowances
Maintain employment files and other records personally and through delegation in the HRIS
Work harmoniously and professionally with colleagues and supervisors while maintaining the confidentiality of the People & Culture Department
Administer and train employees on behalf of People & Culture including but not limited to Embark (on-boarding orientation), benefits, core and culture standards
Assist in the organization and execution of all employee experience programs include holiday parties, career fairs, general meetings etc
Respond to and attend any related hearings for all employee relations hearings
Ensure that the cafeteria, employee entrance and lockers rooms are clean and orderly
Attend operational meetings where required
Preferred
Previous HR experience is a must
Previous experience as a Human Resources Manager or above preferably with a Luxury Brand Resort
Strong proficiency with Microsoft Office
Strong working knowledge of the Workday HRIS
Understanding of payroll applications, audits and processes in ADP
Excellent emotional intelligence and interpersonal skills
Benefits
Competitive Salary & Wages
Competitive Benefits
PTO and Holiday Pay
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resorts
Complimentary Employee Meals
Employee Recognition Programs
Company
Four Seasons Hotels and Resorts
Four Seasons is an operator of a chain of hotels, resorts, and residence clubs.
Funding
Current Stage
Public CompanyTotal Funding
$579MKey Investors
CanAm EnterprisesJPMorgan Chase & Co.
2025-09-24Undisclosed· $162M
2025-09-24Debt Financing· $417M
2007-02-12Private Equity
Recent News
Canada NewsWire
2025-12-10
2025-12-10
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