Point · 9 hours ago
Inside Sales Manager (B2C)
United States
Full-time
Remote
Mid, Senior Level
$90K/yr - $135K/yr
5+ years expPoint is a company focused on making homeownership more valuable and accessible, with a mission to help homeowners access their wealth and achieve financial flexibility. They are seeking an Inside Sales Manager (B2C) to support their sales team by enhancing performance through effective management, training, and strategic initiatives.
Financial ServicesFinTechReal EstateReal Estate Investment
Responsibilities
Review and manage team calendars daily to ensure sales coverage
Work with Account Managers/Sales Reps to overcome complex homeowner scenarios
Resolve homeowner complaints
Establish monthly sales goals
Monitor quantitative and qualitative performance by evaluating sales reports and listening to sales calls
Provide coaching to Account Managers/Sales Reps who do not meet performance expectations
Conduct 1:1s and team meetings
Develop and implement monthly sales training plans
Interview and hire new Account Managers
Guide new Account Managers/Sales Reps through the onboarding process
Meet with cross-functional partners regularly to provide support on sales-related initiatives
Develop and implement strategies for call campaigns, including establishing call volume expectations, creating scripting, establishing SLAs, etc
Optimize new and existing sales processes to increase the ease and productivity of your team while improving the customer experience
Qualification
Required
Bachelor's degree in a related field, or equivalent practical experience
5–7 years of experience in sales management, with a strong focus on performance management for telephonic sales teams
Demonstrated ability to analyze performance data, identify trends, and drive operational improvements
Proven experience leading complex operational and strategic initiatives
Prior experience managing remote teams, with a data-driven approach to tracking and improving performance
Strong decision-making skills—able to assess multiple paths, collaborate with key stakeholders, and align outcomes with business goals
Skilled in defining short-term success metrics that align with long-term company objectives
Excellent prioritization and organizational skills, ensuring clear ownership and focus across the team
Effective in conflict resolution, fostering open communication and collaboration, and knowing when to engage additional stakeholders or HR
This role requires attendance at four onsite events per year, which will involve travel. Participation in these events is mandatory
This position requires that you obtain and maintain a Mortgage Loan Originator (MLO) license under the terms of the SAFE Act and Regulation Z. You must secure this license within 60 days of your start date and keep it in good standing throughout your employment
Preferred
Experience in Real Estate, Mortgage, or HELOC industries is strongly preferred
Benefits
Generous health benefits: We provide comprehensive medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA).
Unlimited paid time off: Recharge with unlimited paid time off and 10 company holidays.
Flexible remote and onsite work: Our teams work from many different locations and time zones. We support fully remote work and also have an amazing in-person environment in our downtown Palo Alto, CA HQ.
Fully paid parental leave: Point will supplement state Paid Family Leave (PFL) so employees receive 100% of their regular base pay, plus two additional weeks of fully paid leave after state PFL ends. In states without PFL, Point offers up to 8 weeks of paid parental leave. In addition, employees also receive 4 weeks of fully paid transition time, during which you may work 2–3 days per week while receiving full base pay.
Equity: We offer meaningful equity because we believe in sharing the value you help create. Your contributions directly impact our growth, and your equity gives you a stake in our future success.
Financial wellness: We provide 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage.
Extra work/life benefits: We provide monthly stipends for internet, mobile plans, wellness perks, and a one-time home office reimbursement.
Company
Point
Point is a home equity platform that allows homeowners to convert a portion of their home equity into cash without taking on a loan.
51-200 employees
H1B Sponsorship
Point has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2023 (4)
2022 (2)
2021 (3)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$928.7MKey Investors
Blue OwlAtalaya CapitalWestCap
2025-11-05Debt Financing· $390M
2025-06-05Debt Financing· $248.6M
2024-05-30Debt Financing· $141M
Leadership Team
Eddie Lim
Co-Founder
Eoin Matthews
Cofounder
Recent News
2025-12-10
2025-12-09
HousingWire.com
2025-11-06
Company data provided by crunchbase