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Brookfield Properties · 18 hours ago

Manager, Learning Delivery

San Francisco, CA

Full-time

Onsite

Mid, Senior Level

$122K/yr - $171K/yr

5+ years exp

Brookfield Properties is a leading multifamily home operator committed to delivering quality and service. The Learning Delivery Manager will enable operational excellence by managing high-impact learning events and leading a team of Learning Consultants to enhance employee performance across property operations.

Commercial Real EstateConstructionCoworkingHospitalityLogisticsProperty DevelopmentProperty ManagementReal EstateResidentialRetail

Responsibilities

Deliver a wide variety of curricula in a just as wide of a variety of modalities

Performs training administration duties including course scheduling, registration/tracking, preparation of training facilities, and other tasks to make each event successful

Partner with Learning Operations to execute participant survey strategy

Support various LMS administration functions as required

Utilize training history and learner impact data to support learning strategies and influence stakeholders

Manage all classrooms logistics as necessary

Lead, coach, and develop a team of Learning Consultants focused on excellence in facilitation, consultation and stakeholder partnership

Responsible for the overall learning delivery calendar ensuring it is well maintained, communicated, and coordinated across all stakeholders

Drive accountability for quality, consistency, and follow-through in all delivery activities

Represent the overall Learning Team in the support and planning of Acquisitions, New Development and Dispositions

Drive accountability for quality, consistency, and follow-through in all delivery activities

Partner with senior learning leaders to forecast delivery needs and allocate resources effectively

Review, manage and approve travel expenses for the Learning Delivery team

Build strong relationships with key corporate and field leaders to ensure we are meeting the needs of the business

Be on-property to conduct coaching and training activities

Support effective field level communications by ensuring your team communicates in a timely manner with the field and all stakeholders

Document important KPIs and performance feedback with high attention to detail

Partner and collaborate with senior operations leadership to prioritize team activity

Partner with the field and other members of the learning team to implement and support ad hoc, programmatic, and strategic initiative learning events

Partner with the Learning Operations Team and various stakeholders to develop materials and resources for training

Support the maintenance of training materials and associated processes

Participates as a project team member in the implementation and execution of department initiatives

Qualification

CoachingFacilitationLMS AdministrationTraining Materials DevelopmentADDIE MethodologyMicrosoft PowerPointMicrosoft WordMicrosoft ExcelCommunication SkillsOrganizational SkillsTeam Management

Required

Undergraduate degree or equivalent is required

5 to 7 years of related work experience at the manager level, preferably in the multifamily or related industry

Experience working with a wide variety of training materials and modalities

Familiarity with ADDIE or similar instructional design processes

Excellent communication and interpersonal skills

Highly organized with the ability to prioritize in a fast-moving environment

Comfortable with long periods of standing and talking

Has experience leading, coaching and guiding other facilitators or trainers

LMS administration experience desired

Expert with PowerPoint and Word

Proficient with other standard office tools such as Outlook, Excel and the Internet

Willing to travel up to 50% if outside of SF, NY. 30% if in SF or NY

Preferred

Advanced degree is preferred

Benefits

Full benefits package

Generous paid time off

401(k) with company match

Growth and advancement opportunities

Lucrative referral bonus program

Incredible associate rental discount if you choose to live on-site! Who wouldn’t want to live at one of our beautiful properties (especially at a discounted rate)?!