Rural King · 9 hours ago
Outside Sales Consultant
Wentzville, MO
Full-time
Onsite
New Grad, Entry LevelRural King is a Farm and Home Store that aims to create a positive and rewarding workplace for its associates. The Outside Sales Consultant plays a pivotal role in assisting customers with their agricultural and household needs by providing exceptional customer service and expert advice.
AgricultureE-CommerceFarmingRetail
Responsibilities
Provide excellent customer service by helping potential customers find power equipment products that match their specific applications and needs
Engage the customer in meaningful conversations to understand their specific needs, preferences, and budget constraints by utilizing our customer engagement model
Assist customers throughout the retail financing process and ensure all requirements are met prior to the release of the tractor
Manage the ordering of many types of Power Equipment for store stock as well as customer special orders
Assist with receiving, moving, and displaying power equipment products
Follow the Outdoor Merchandising Guide to its entirety, to ensure that all products are set and maintained to company standards
Conduct power equipment demonstrations when necessary
Assist customers in locating items within the store and recommend suitable alternatives if a particular product is unavailable
Actively listen to customer concerns, address any questions or issues promptly, and provide appropriate resolutions or escalate to the supervisor, if required
Collect customer contact information for situations that require follow-up such as times we are out of a product but expecting it to arrive soon, customer order arrives, new product is received that they might be interested in
Establish and maintain healthy, long-term relationships with customers to generate repeat business and referrals
Provide expert advice and product knowledge to customers regarding a wide range of products such as power equipment, mowers, log splitters, UTVs, fencing, 3-point equipment, and trailers
Demonstrate the features and benefits of the products, conduct product demonstrations, and explain technical specifications, as necessary
Utilize upselling and cross-selling techniques to maximize sales and increase the average unit per transaction
Promote exclusive offers and awareness of store loyalty program
Process special orders, operate the POS register, and resolve return issues as needed
Collaborate with team members to achieve sales targets, foster a cooperative work environment, and contribute to the overall success of the store
Participate in training sessions and stay updated on product knowledge, sales techniques, and company policies and procedures
Contribute to the visual merchandising efforts by zoning product displays, ensuring proper signage, and maintaining a clean and attractive sales floor during periods when not assisting customers
Ability to work outdoors in elements such as Heat, Cold, Rain, Snow, Wind depending on your location
Participate in cross-training for flexibility in various departments and responsibilities
Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments
Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively
Demonstrate behaviors that exemplify Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement
Perform other duties as assigned
Qualification
Required
High school diploma or equivalent
Proven experience in a sales or customer service role, preferably in a retail environment
Deep knowledge and passion for agriculture, farm equipment, tools, and home essentials
Excellent interpersonal and communication skills, with the ability to build rapport with customers and provides exceptional service
Strong problem-solving abilities and the capacity to handle customer inquiries and concerns effectively
Results-driven mindset with a focus on achieving sales targets and driving revenue growth
Ability to work in a fast-paced, dynamic environment and adapt to changing customer demands
Basic computer skills for point-of-sale transactions and inventory management systems
Resilience and a willingness to deal with rejection
Excellent negotiation and conflict resolution skills
Initiative to devise sales strategies and work under pressure
Demonstrated behaviors must reflect integrity, professionalism, and confidentiality
Comfortable navigating computer systems and software to assist customers or manage activities
Must be able to sit or stand for prolonged periods of time
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently
Must be able to verbally communicate effectively with others (in-person and via electronic devices)
Close vision for computer-related activities
Ability to use a ladder and/or pallet jack
Able to navigate and access all facilities
Preferred
Additional education or certifications in agriculture or related fields
Benefits
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2
Healthcare plans to support your needs
Virtual doctor visits
Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program
15% Associate Discount
Dave Ramsey’s SmartDollar Program (no cost to you!)
Associate Assistance Program
RK Cares Associate Hardship Program
24/7 Chaplaincy Services
Company
Rural King
Rural King is America's farm and home store that provides essentials to the communities they serve.
Founded in 1960
10001+ employees
Funding
Current Stage
Late StageLeadership Team
P
Paul Martinson
Chief Financial Officer
Recent News
2025-12-12
2025-11-03
2025-10-13
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