NEOGOV · 12 hours ago
Office Support Specialist II 2025-03130
Cheyenne, WY
Full-time
Onsite
New Grad, Entry Level
$3,921.83/mo - $4,357.59/mo
0+ years expNEOGOV is a part of the State of Wyoming, and they are seeking an Office Support Specialist II to support the Board’s compliance and licensing functions. The role involves assisting with complaint processing, documentation management, and providing support for special projects.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Receptionist back up Second on the phones. Duties to provide additional phone or administrative support as needed or assigned
Handles complaint intake and evidence management to include receiving complaints against physicians and physician assistants; sending and managing correspondence in the disciplinary process, including with licensees, other health care providers, and complainants
Compile documentation requested of respondents, licensees, or others involved in an investigation received either by simple request or Administrative Subpoenas. These documents include, but are not limited to, patient medical files received from physicians' offices, extensive hospital records, and detailed Prescription Drug Monitoring Program (PDMP) reports from the Wyoming Board of Pharmacy. Organize, manage, and maintain voluminous case files. Scan, electronically Bates-stamp (affix serial numbers), and organize all medical and other records received in disciplinary case files received from all parties, regardless of the size, volume, or media of the materials
Complete National Practitioner Data Base queries for investigations. Support the Board of Medicine Investigator with research, including but not limited to Medical and Legal, etc., to complete the necessary documentation and files as needed
Audits and compliance, including CME audits, "yes" answers to renewal attestation questions, etc. Maintain records, research, and update files according to compliance needs. Report issues, anomalies, or concerns to the Board of Medicine Investigator
Licensing System (GL) back-up, including: Back-up point of contact with vendor; fulfill list requests
Fiscal Duties: Assist w/ fixed and non-fixed asset reports; daily and weekly bank deposits; gather data for monthly fiscal reports; update check log; complete monthly CR's (incl. access Transafe); complete weekly IMLC statements; assist with public records requests
Assist licensing staff with NPDB queries and continuous query entries
Additional related duties as assigned
Qualification
Required
Associate's Degree (typically in Business)
0-2 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist I
OR Education & Experience Substitution: 2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist I
Preferred
WOLFS, State of Wyoming's electronic accounting system, called the Wyoming Online Financial System or “WOLFS”
Knowledge of professional or occupational licensing processes and procedures
Associate Degree in Business
2-4 years of progressive work in business office communication
Benefits
Comprehensive health, dental, and vision insurance
Paid vacation, sick leave, FMLA, and holidays
Retirement - Pension and 457B plans that help you build a secure future
Flexible schedules and work-life balance options
Meaningful work that makes a difference for Wyoming communities and MUCH MORE!
Voluntary Benefits – including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts
Multiple retirement options – including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security
Generous paid leave and flexible schedules – vacation, sick leave, paid FMLA and 11 paid holidays each year
Public Service Loan Forgiveness eligibility – for those with qualifying student loans
Training and professional development – to support your career growth and advancement
Employee Assistance Program– Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts
Wellness Program– Earn paid time off and incentives by focusing on your personal health
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
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Government Technology US
2025-10-31
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