Apply on Employer Site

NEOGOV · 10 hours ago

Health Care Program Specialist (HCPS/DLS) – Internal Only

Thurston County – Olympia, WA

Full-time

Hybrid

Mid, Senior Level

$68K/yr - $91K/yr

4+ years exp

NEOGOV is seeking a Health Care Program Specialist to support the Health Care Authority (HCA) in Washington. This role involves ensuring the legal promulgation of rules and provider instructions, facilitating rule development work groups, and collaborating with subject matter experts to produce clear and accurate documentation for healthcare services.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Promulgate Washington Administrative Code (WAC or rules) for HCA's programs, including rules shared with DSHS and DOH, and other rules as needed

Provide technical assistance to staff to compile program data necessary for the development and writing of Small Business Economic Impact Statements as necessary

Independently organize, facilitate, and manage multiple simultaneous rule development work groups, leading them through the rule development process using strong management and communication skills

Develop/update provider billing manuals, billing instructions and accompany electronic messages to reflect changes to program WAC, coverage, policy, and billing procedures, payment, etc

Review, edit, and approve material written by workgroup team members

Collaborate with subject matter experts to write provider documents that are necessary, fair, understandable, consistent, accurate, and concise

Ensure final provider documents are consistent with the WAC

Provide technical assistance to program staff to ensure consistency and accuracy in provider billing documents

Monitor WAC and provider documents websites and inform ORP's web point of contact about issues

Qualification

Washington State rule makingClear writing principlesStrategic planningMicrosoft WordMicrosoft OutlookCustomer serviceTeam buildingConsensus buildingProblem resolutionOrganizationLeadershipCommunicationGroup facilitationDecision makingNegotiation

Required

Demonstrated knowledge, understanding, and application of the statutes and rules that regulate Washington State rule making, including the Administrative Procedures Act (Chapter 34.05 RCW), the Regulatory Fairness Act (Chapter 19.85 RCW), and the Code Reviser regulations in Chapter 1-21 WAC

Demonstrated ability to write clearly and concisely, applying clear writing and 'Plain Talk' principles

Demonstrated ability to communicate effectively with diverse groups, including internal colleagues and top management, and external customers

Demonstrated strategic planning skills to ensure appropriate rule and document development

Demonstrated computer skills, including Microsoft Word and Outlook

Documented regular and reliable attendance

The ability to take action to learn and grow

The ability to take action to meet the needs of others

Demonstrated skills necessary to effectively lead and manage multiple rule and document development workgroups involving a variety of topics, issues, and personalities, maintaining a focus on program needs. Includes strong skills in: Initiative, Leadership, Written and oral communication, Customer service, Group facilitation, Team building, Decision making processes, Consensus building, Problem resolution, Negotiation, Organization

Qualifying candidates will also meet one of the following criteria options: Option 1: Master's degree involving major studies in technical writing, English, communications, project management, or a closely allied field. Two (2) years' experience in rule, technical, or manual writing. Option 2: Bachelor's degree involving major study in technical writing, English, communications, project management, or a closely allied field. Four (4) years' experience in rule, technical, or manual writing. Option 3: Eight (8) years' experience in rule, technical, or manual writing. Option 4: One year as a Health Care Program Consultant

Preferred

Minimum 1 year experience in writing and promulgating Washington Administrative Code for a state agency

Master's degree with major studies in public health, public administration, or closely related field and minor studies in English, technical writing, or closely related field

Two (2) years' consultative experience in health services or Medicaid programs

Certified Public Manager certification

Web development skills using Share Point, html, and/or other applications