Morgan Properties · 14 hours ago
Maintenance - Multi Site Service Manager
Morgan Properties is seeking a dynamic leader for the role of Service Manager to ensure exceptional service and operational excellence in their community. The Service Manager will lead a dedicated team, uphold maintenance standards, and ensure a top-tier living experience for residents.
Property ManagementReal EstateResidential
Responsibilities
Lead with Purpose: As a hands-on leader, you’ll inspire your team to excel in all aspects of service, maintenance, and customer care. You lead by example and cultivate an environment of trust, accountability, and support
Strategic Decision-Making: Think ahead and plan proactively to ensure the smooth operation of the property. Whether it’s anticipating maintenance needs, handling repairs, or managing resources, your foresight will ensure we stay ahead of the curve
Exceptional Communication: You’ll be the go-to point of contact for residents, your team, and cross-functional departments. Clear, transparent, and effective communication will be key to keeping everything running efficiently and residents satisfied
Organizational & Administrative Expertise: From managing work orders and schedules to overseeing inventory, budgets, and maintaining accurate records, you'll leverage your strong administrative skills to ensure smooth operations, keeping everything well-organized, on track, and aligned with our goals for excellence
Take Pride in Service: You will take pride in the work you do, ensuring that both the maintenance needs of the property and the development of your team are handled with the highest level of professionalism and care
Qualification
Required
Proven leadership experience in service or maintenance, preferably in a large residential setting
Strong problem-solving abilities and the capacity to make timely, effective decisions
Excellent communication skills for leading teams and engaging with residents
Exceptional organizational skills, with the ability to prioritize and manage multiple tasks effectively
A passion for delivering outstanding customer service and upholding high standards of quality
Must have a valid driver's license
Must live within a 30-minute commute of the property
3+ years of managerial experience at an apartment community
Benefits
Up to 100% Rent Discount
Property Staff Shared Renewal Commissions – paid monthly
$300 Morgan Essentials – paid quarterly
On-call Appreciation: $15/day for holding the on-call phone
Employee Referral Payment Program – up to $750
Education/Tuition Reimbursement
Medical, Dental, and Vision benefits
Life/AD&D Insurance
Long and Short-Term Disability
401(k) Retirement Plan with company match
Generous paid time off, including 10 holidays per year and sick leave
Employee Assistance Program
Additional employee discounts available!
Company
Morgan Properties
Morgan Properties is a property management company that offers housing services.
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-11-19
Morningstar.com
2025-11-06
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