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Crossover · 4 hours ago

Campus Operations Manager, Nova Academy - $60,000/year USD

Round Rock, TX

Full-time

Onsite

Mid, Senior Level

$60K/yr - $60K/yr

3+ years exp

Crossover is a company focused on delivering high-quality education through Nova Academy, and they are seeking a Campus Operations Manager. This role involves managing campus operations, addressing technical issues, and ensuring a safe and efficient learning environment.

Information Technology & Services

No H1B

Responsibilities

Managing day-to-day campus operations—covering fire safety, staff onboarding, and maintaining an uninterrupted learning environment

Addressing technical problems directly: diagnosing issues, overseeing device transitions, and acting as the primary point of contact for technology support

Preparing polished, professional event spaces and guaranteeing flawless execution

Cultivating trust among students, parents, and staff through transparent communication and exceptional service delivery

Upholding campus safety via robust protocols, regular drills, and comprehensive security practices

Qualification

Operational logisticsIT systems knowledgeEvent planningCustomer service experienceBilingual SpanishBilingual EnglishProactive mindsetProblem-solvingTeamwork

Required

Bachelor's degree (field of study not specified)

Demonstrated capability to solve problems and handle operational logistics confidently

Working knowledge of IT systems or technical support functions

Background in customer-facing positions

Proficiency in communicating clearly and effectively in both spoken Spanish and English

Deep sense of ownership and proactive mindset

Authorization to work in the U.S. without requiring visa sponsorship

Availability to work on-site in Austin, TX

Preferred

3+ years in operational management roles

Background serving as a Google Administrator

Experience in event planning and execution

Benefits

Learn from the Best: Work alongside seasoned professionals throughout our network, acquiring knowledge and skills that accelerate your professional growth.

Advancement Opportunities: With guidance from the Campus Director and Lead Campus Coordinator, gradually assume greater responsibilities—from parent engagement to operational leadership—expanding your expertise and impact.

Proven Framework: Leverage a tested operational playbook, becoming proficient in developing, refining, and implementing Standard Operating Procedures (SOPs) across a rapidly growing school network.

Training and Leadership: As you progress, play a role in developing others by offering training and guidance to new team members at different campuses.