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Rainbow Restoration · 4 months ago

Lead Water Damage Technician

Charlotte, NC 28217

Full-time

Onsite

Mid, Senior Level

$18/hr - $25/hr

2+ years exp

Rainbow Restoration is dedicated to helping families restore their homes after disasters. The Lead Water Damage Technician is responsible for delivering cleaning and restoration services, supervising technicians, and ensuring customer satisfaction through effective communication and service delivery.

ConstructionProfessional ServicesReal EstateService Industry

Responsibilities

Effectively perform all services the company offers (e.g. Carpet, tile and upholstery cleaning, deodorizing, emergency water extraction and drying of structure, fire damage and contents restoration)

Communicate effectively with customers

Perform basic equipment maintenance

Perform basic vehicle maintenance

Supervise technicians in performance of company services

Provide training for technicians on company procedures, reporting and performing services

Inspect completed work

Complete technician’s daily logs

Complete Work Orders

Complete appropriate restoration documentation

Maintain inventory of cleaning chemicals and supplies

Perform basic building maintenance

Qualification

IICRC CertificationJob Management SoftwareMathematical SkillsMS WordMS Excel

Required

High school (or GED) diploma plus two (2) to four (4) years of industry experience

Adequate math skills. Ability to compute percentages and to verify the reasonableness of estimates, financial data and reports within the context of information provided

Demonstrates basic proficiency in the use of computers and computer software, especially MS Word, Excel and applicable job management software

Certification in IICRC WRT, SRT, OCT, ASD required