Accenture Federal Services · 8 hours ago
Sr. ServiceNow Developer
Accenture Federal Services is dedicated to helping the US federal government enhance national security and improve the quality of life for its citizens. The Senior ServiceNow Developer will design, develop, and implement innovative solutions within the ServiceNow platform, focusing on delivering high-quality technical solutions and enhancing operational efficiency for clients. This role requires collaboration with cross-functional teams and a strong background in ServiceNow development and implementation.
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Responsibilities
Designing, developing, and implementing innovative solutions within the ServiceNow platform
Delivering a high-quality technical solution in the ServiceNow Public Sector Digital Services (PSDS) application with implementation of NowAssist and Virtual Agent components
Creating seamless, user-friendly workflows and automated processes enhancing operational efficiency for clients
Collaborating with cross-functional teams to ensure technical deliverables meet organizational goals and adhere to industry and ServiceNow best practices
Qualification
Required
Deep understanding of ServiceNow's architecture and capabilities
7+ years of experience in implementing and supporting the ServiceNow platform
Implementation and support experience in ServiceNow Public Sector Digital Services (PSDS) and/or Customer Service Management (CSM)
Familiarity with implementation of NowAssist and Virtual Agent; along with related out of the box processes
Experience troubleshooting, optimizing, and maintaining existing ServiceNow applications to ensure continued operations and scalability
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer or Implementation Specialist in CSM or PSDS
Active secret clearance required
Company
Accenture Federal Services
Accenture Federal Services is a leading US federal services company and subsidiary of Accenture.
Funding
Current Stage
Late StageRecent News
2025-12-25
Washington Technology
2025-12-13
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