ACE Hardware · 8 hours ago
Operations Support Coordinator (CFC 694 St. Louis. MO)
Store 694 - B2B CFC - Crestwood, MO
Full-time
Onsite
New Grad, Entry Level
$20/hr - $20/hrAce Retail Group is a division of Ace Hardware Corporation and one of the largest hardware retailers in the United States. The Operations Support Coordinator is responsible for processing and fulfilling orders from stores and commercial customers, ensuring timely deliveries and high levels of customer satisfaction.
Retail
Responsibilities
Identifying, correcting, and providing accurate information for scheduled deliveries that enter the delivery system with missing or inaccurate information
Timely completion of daily tasks such as processing transfers, completing delivery tickets in the delivery program and printing pending assembly tickets
Routing the next day’s deliveries using the truck routing program by reviewing routes for efficiency
Driving delivery routes when necessary
Preparing the daily routes for Drivers – identifying any potential issues or problems prior to the start of the routes, ensuring all delivery goods are loaded into the assigned vehicle
Providing delivery information as requested by Drivers, stores, and customers
Ensure screens and windows are repaired and built to ARG standards within the agreed upon turnaround time
Maintaining a high level of cleanliness & organization in all areas related to the delivery process
Other duties as assigned to ensure successful operations at the ARG CFC
Communicate in a positive manner with all members of the CFC, store management and associates, Support Center personnel, and customers who have received or anticipate receiving a delivery from the ARG
Use of a computer, ARG delivery software/system, ticket printing system, Acenet, (POS) system, email, Zebra delivery scanners, and Ace Mobile Assistant
Qualification
Required
The Operations Support Coordinator must have the ability and maintain the proper certifications to safely drive commercial vehicles and operate a forklift and electric pallet jack
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals
Ability to write routine reports and correspondence and speak effectively and positively with customers and associates of the organization
Ability to understand and respond to verbal instructions or questions
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to identify and define problems, collect data, establish facts, & draw valid conclusions
Apply common sense to understand and carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving forces outside of your control & to offer a positive solution
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job
While performing the duties of this job, the associate is regularly required to walk, use hands to finger, handle, or feel objects, tools, or controls, talk and hear
The associate may be required to climb ladders and stand and reach with hands and arms
The associate is required to sit and stoop, kneel, or crouch
The associate may be required to regularly lift and/move up to 50 pounds and occasionally up to 100 pounds with assistance
Specific vision abilities required by this job include close vision, color vision, peripheral vision, and the ability to adjust focus
Company
ACE Hardware
Now in Afghanistan, Since 1924, Ace Hardware has been known as the place with the helpful hardware folks in thousands of neighborhoods across America, providing customers with a more personal kind of helpful.
Founded in 1924
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Shak Hishmeh
Co-Owner/ Chief Operating Officer
Company data provided by crunchbase