REXA, Inc. · 11 hours ago
Field Service Technician
Tomball, Texas, United States
Full-time
Hybrid
Entry, Mid Level
2+ years expREXA, Inc. is seeking a Field Service Technician to provide on-site support for their electro-hydraulic actuators. The role involves installation, maintenance, troubleshooting, and ensuring customer satisfaction through effective service.
ElectronicsIndustrial AutomationManufacturing
Responsibilities
Perform on-site commissioning and start-up support
Conduct preventative maintenance, troubleshooting, repair, modifications, and upgrades of REXA actuators
Provide timely support by phone or email when required
Represent REXA professionally while working directly with customers and end-users
Complete detailed site service and expense reports within 10 days of job completion
Maintain accurate customer service records in REXA’s ERP system
Prepare analysis reports to assist the Quality team in identifying root causes of failures
Monitor service trends and provide recommendations for continuous improvement
Travel domestically and internationally on short notice, sometimes for extended durations
Participate in scheduled on-call rotations, providing 24-hour support during assigned duty months (typically two per year)
Qualification
Required
Certificate in Instrumentation & Electrical Technology or equivalent technical training/experience
Minimum of 2 years' experience in industrial process, field service, or related technical field
Proven experience troubleshooting hydraulic and electrical components
Strong understanding of electro-hydraulic systems, fluid flow, and industrial applications
Proficiency with hand tools and test equipment (e.g., VOM, Megger)
Ability to interpret wiring diagrams, specifications, and technical manuals
Competency in Microsoft Office Suite; familiarity with ERP systems preferred
Excellent verbal and written communication skills with strong customer service orientation
Ability to work independently, manage time effectively, and adapt to challenging conditions
Strong organizational and documentation skills for accurate reporting
Benefits
401(k) with company match
Health insurance
Dental insurance
Vision insurance
Flexible Spending Account
Health Savings Account
Life insurance
Paid vacation and sick time
Parental leave
Tuition reimbursement
11 company paid holidays
Company
REXA, Inc.
At REXA, we provide customer-specific engineered process control solutions.
51-200 employees
Funding
Current Stage
Growth StageRecent News
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