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Oregon Department of Human Services · 2 weeks ago

Analyst 2 (Judicial Support Business Process Analyst)

Eugene, OR

Full-time

Onsite

Entry, Mid Level

$5,934/mo - $9,206/mo

2+ years exp

The Oregon Department of Human Services is seeking an Analyst 2 for the Judicial Support Business Process Analyst role. This position involves developing and documenting business processes, delivering training, and providing administrative support to enhance the efficiency of court operations.

AssociationGovernmentNon Profit

No H1B

Responsibilities

Develop and document business processes

Develop training modules about court business processes that will be delivered in person, online, and asynchronously

Deliver training about court business processes, courtroom technology, and using online publications

Maintain online libraries of training materials, keep training logs, and provide status reports to management

Help the supervisors analyze statewide business processes and new legislation to identify training needs

Help analyze how changes to legislation and policies could affect our court and business processes

Develop, test, and implement revised or new business processes

Coordinate moderately complex projects using project plans, milestone tracking, and resource analysis

Provide administrative support

Facilitate onboarding for new employees, creating systems accounts, and updating distribution lists

Manage the payment, registration, and renewal of judicial association memberships

Manage publication subscriptions and purchases for the legal library and maintain the court-wide publication database

Respond to complex questions about publications and online publication services

Track expenditures and travel reimbursements and report reimbursement requests to the Trial Court Administrator

Work as the backup to our Americans with Disabilities Act (ADA) Coordinator

Qualification

Business process analysisPublic speakingTraining developmentPolicy developmentAdaptability

Required

The qualified candidate must have a bachelor's degree in business, court administration, public administration, or a related field

At least two (2) years of increasingly responsible professional-level experience that typically supports the knowledge, skills, and abilities required for the position

Any combination of education and experience equivalent to six (6) years of experience that typically supports the knowledge, skills, and abilities for the position

Demonstrated expertise in business process analysis, including process mapping, evaluation, and continuous improvement to enhance efficiency and effectiveness

Ability to use relevant information and individual judgment to determine compliance with laws, policies, or standards and make recommendations

Experience adapting or developing related policies, procedures, forms, and best practices

Experience developing comprehensive educational materials for, and delivering instruction in multiple formats (in person, online, and asynchronously) to, adult learners

Skill in public speaking and providing presentations to groups of various sizes

Ability to adapt to changes in work expectations, processes, and technology

Benefits

We pay 95% to 99% of medical insurance premiums for full-time employees, including mental health coverage.

10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves (prorated for part-time employees), and other employee benefits such as optional insurances and flexible spending plans.

OJD will pay you a 5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job.