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ThredUp · 9 hours ago

Sr People Business Partner

Suwanee, GA

Full-time

Onsite

Senior Level

5+ years exp

ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. As the Sr. People Business Partner for the Operations team, you will serve as a trusted People leader in a fast-paced distribution center, focusing on engaging and developing over 500 team members.

E-CommerceFashionRetailShopping

No H1B

Responsibilities

Serve as a trusted consultant for leaders and team members, offering guidance on company values, programs (including benefits, pay, and salary), and policies to ensure consistent and timely application

Foster strong partnerships with business leaders, key stakeholders, and colleagues across the People Team, driving collaboration and alignment on impactful initiatives

Quickly establish credibility with a seasoned leadership team by demonstrating consistency, follow-through, and a deep understanding of the operational realities of a high-volume distribution center

Invest time on the floor, listen deeply to leaders and team members, and translate insights into practical, visible actions that support the business

Lead retention strategies alongside Operations leadership and collaborate with other People leaders to share and implement best practices

Provide thoughtful coaching to leaders, helping them assess talent objectively and support the growth of their teams within the distribution center

Identify People-related challenges, collaborate with the peers, the VP, People, Operations and Operations leaders to develop strategic solutions, and implement effective action plans

Establish credibility with stakeholders through responsiveness, sound counsel, and a commitment to accessibility

Communicate People-related procedures, programs, and benefits while ensuring compliance with federal, state, and local employment laws

Guide leaders through complex employee relations matters, including conducting internal investigations, audits, and the corrective action process, while ensuring consistent and fair outcomes

Partner with Operations leadership to oversee performance management, providing support in developing high-performing teams

Support leadership development through stretch assignments and continuous talent-building initiatives

Complete People-related administrative tasks as needed, such as managing HR metrics, workers’ compensation claims, and ensuring safety and OSHA compliance

Qualification

HR ExpertiseEmployee RelationsTalent DevelopmentCoaching SkillsRelationship BuildingAdaptabilityCommunication SkillsProblem Solving

Required

5+ years of human resources experience at a business partner level or above, ideally in a high-volume or operations-focused environment, with a focus on enhancing employee engagement and retention

Proven success in managing employee relations in a fast-paced, high-volume operations environment

Outstanding interpersonal skills and the ability to build trust across all levels, from leaders to individual contributors and hourly team members

Ability to navigate sensitive situations with discretion, work independently under pressure, and thrive amid ambiguity

Experience coaching hourly employees and first-level supervisors, fostering leadership development and succession planning

A history of professional growth and leadership, reflecting your commitment to excellence

Benefits

4-day flexible work week

Competitive salary (we leverage market data)

Many ThredUp employees also have the opportunity to own shares of ThredUp stock, ThredUp employees are eligible for discretionary restricted stock unit awards.

Employee stock purchase plan

Flexible PTO (take the time you need)

Paid Sabbatical after 3 years of full time employment

Generous paid parental leave for new mothers and fathers

Medical, dental, vision, 401k, life and disability insurance offered