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America's CAR-MART, Inc. · 8 hours ago

Field Collections Representative

Magnolia, AR

Full-time

Onsite

New Grad, Entry Level

America's Car-Mart is seeking a motivated and results-driven Field Collections Representative to join our organization. In this role, you will ensure the financial health of the business while providing excellent customer service to our valued customers.

AutomotiveCommunitiesE-CommerceFinancial ServicesPayments

Responsibilities

Conduct field visits to customers' locations for collections purposes

Negotiate payment arrangements and settlement options with customers

Utilize effective communication skills to build rapport and address customer concerns

Document all customer interactions and update collection records

Ensure compliance with legal and regulatory requirements related to collections

Qualification

Collections experienceNegotiation skillsCustomer serviceCompliance knowledgeCommunication skills

Required

Background in collections

Strong communication skills

Commitment to achieving targets

Conduct field visits to customers' locations for collections purposes

Negotiate payment arrangements and settlement options with customers

Utilize effective communication skills to build rapport and address customer concerns

Document all customer interactions and update collection records

Ensure compliance with legal and regulatory requirements related to collections

Pre-employment background review

Drug test

Satisfactory MVR

Any state or local requirements for necessary licensure, as applicable

Benefits

Medical Plan

Dental Plan

Vision Plan

Life Insurance Plan

401(K) with employer match

Stock Purchase Plan

Paid Time Off

Company

America's CAR-MART, Inc.

Car-Mart’s vision has not wavered since its inception – “to be America’s best auto sales and finance company in the eyes of its associates and customers while improving the communities it serves.” Car-Mart continues its legacy of providing transportation and financial solutions to thousands of credit-challenged customers.

Founded in 1981