NEOGOV · 10 hours ago
Process Administrator, Project Delivery
Wenatchee, WA
Full-time
Onsite
Mid Level
$62K/yr - $78K/yr
3+ years expNEOGOV is looking for a Process Administrator in their Project Delivery department. This role involves providing administrative support, managing records, and improving processes to enhance project delivery efficiency.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Project Support Service: Support the project management discipline by assisting manager(s) with requests for data and reports, to monitor and control Project Delivery projects and processes, and tracking, reporting, utilizing business intelligence reporting tools, and communicating work priorities with all levels of management and Project Delivery staff
Administrative Support: Perform clerical and administrative tasks such as monitoring purchase and contract records; scanning, faxing, and filing documents; scheduling meetings, classes, and conference calls; preparing documents, proofreading; processing orders, requisitions, purchase orders and invoices for payment; monitoring office supply inventory and copier paper supplies; and ordering and maintaining office supplies
Records & Information Management: Act as the primary records and information coordinator for Project Delivery. Administer and coordinate Project Delivery information data collection, ordering and filing, dissemination, and maintenance in both electronic and paper forms. Seek opportunities to digitize records, automate forms, and support the development of libraries and workflows, using tools such as Procore, FileNet and SharePoint. Develop and maintain records libraries, and related naming conventions and classifications. Organize information dissemination to targeted groups using a variety of communication methods such as email, websites, SMS text messaging, etc. Manage a wide variety of information, including, but not limited to, contract records, project data, internal websites, network directories, online forms, departmental process documentation, and operational guides. Monitor compliance with records storage and retention policies and Federal and State regulations including coordinating timely destruction of records
Process Improvement and Special Projects: Document, research and recommend administrative process changes, applying automation using delivered tools to maximize efficiency and productivity. Support or lead the implementation of new or changed administrative processes, under the direction of the manager. Work with IT as a subject matter expert to implement and continuously improve document management solutions and processes
Maintain regular and predictable attendance: Perform related duties and responsibilities as required. Comply with District policies. Complete all required training. Maintain a working knowledge and comply with District safety procedures and specific safety requirements of this position, and those in accordance with applicable provisions of the Revised Code of Washington (RCW) and Washington Administrative Code (WAC). Employees with access to confidential employee records and information are required to restrict access from any unauthorized person, except on a need to know basis
Designated as a District records coordinator
Qualification
Required
Associate Degree (A. A.) or equivalent from two-year college or technical school; or equivalent combination of education and experience is required
3+ years progressively responsible administrative support experience for a project team or workgroup including administering records according to contractual or regulatory requirements is required
Document file management systems and related technology
Document management regulatory requirements and disposal schedules
Document management taxonomy and naming conventions
General office procedures
Customer service principles
Subject matter expert knowledge of Project Management and District administrative processes
General Database knowledge
Knowledge of Maximo Order Processing, Microsoft Outlook, Microsoft PowerPoint, and PeopleSoft HRIS, and general office equipment
Knowledge of Microsoft Excel, Microsoft Word, Microsoft OneNote, Adobe, SharePoint, and FileNet
Accuracy and attention to detail
Excellent inter-personal and customer service skills
Strong written and verbal communication skills
Outstanding organizational skills
Demonstrated skills in data and information management and record keeping
Active listening
Intuitive understanding of customer needs
Strong time management
Ability to prioritize daily work
Logic and reasoning skills
Ability to create basic processes and forms using integrated technology tools and programs such as Word, PDF Fillable forms, SharePoint, FileNet, etc
Prioritize, manage many different responsibilities, and assist all team members, as needed
Proactively address potential issues, solve problems, and improve procedures and processes
Thrive in a high-volume, deadline-driven work environment
Work independently following general direction
Develop solutions to process or procedure problems
Maintain confidentiality
Work collaboratively and be an encouraging and supportive team player
Willingness to question the status quo in order to improve service and processes
Must be proficient in reading, writing and speaking English
Preferred
Experience supporting the transition to a paperless work environment through the use of tools available in Microsoft 365 (or similar)
Experience managing electronic records
Experience in Project Management related activities
Benefits
Zero cost employer funded medical, dental, and vision healthcare benefits
Access to the employee assistance program
A VEBA health reimbursement account
Long-term care
Washington state retirement PERS participation
Optional 457 plan participation with an employer matching 401(a) plan
Leave, life & disability benefits including paid leave starting at 21 days per calendar year up to 35 with tenure
11 paid holidays per calendar year
Paid jury duty
Short-term disability & long-term disability
Basic life, AD&D, and optional voluntary life
Optional flexible spending accounts for healthcare and dependent care
Educational assistance
Various rewards and recognition programs
Position specific stipends
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase