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Telecare Corporation · 16 hours ago

Administrator, Outpatient - Licensed - Crisis Mental Health #345

San Bernardino, CA

Full-time

Onsite

Mid, Senior Level

$114K/yr - $141K/yr

4+ years exp

Telecare Corporation is dedicated to delivering effective behavioral health services and is seeking an Administrator for their outpatient crisis mental health program. The Administrator will oversee clinical and financial operations, ensuring regulatory compliance and quality assurance while leading a team to provide patient care.

Mental Health Care

Responsibilities

Plans, organizes, directs, and controls the Program responsible for the Program’s administrative functioning

Acts as the privacy contact for the Program, maintaining all required records, logs, and systems in compliance with HIPAA regulations

Manages all strategic planning activities of the Program with the primary goal of ensuring ongoing effectiveness of the Program

Ensures compliance with Telecare's policies and procedures

Reviews other licensed staff as required by staffing needs

Manages all strategic planning activities of the Program

Provides Clinical supervision

If employed at inpatient program, must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training

If employed at outpatient program, must evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention training

Demonstrate the company mission, purpose, values, and beliefs in everyday language and contact with internal and external stakeholders

Implements all Program policies and procedures through the appropriate assignment of duties to the administrative staff

Establishes staffing requirements for all departments, directing the recruitment, selection, and when necessary, disciplinary action within the Program

Supervises all department managers and maintains supervisory authority over personnel assigned to the departments Ensures that the Program complies with all applicable laws and regulations and keeps informed about changes in regulations

Muriel Wright CRT Administrator will have oversight to the Muriel Wright Campus and will supervise the Program Director of the SUDS program

Establishes the vision for the Program

Establishes the culture of the Program and creates initiatives that reinforce the culture

Acts as the Program's liaison to the Corporate office, ensuring corporate initiatives are implemented and maintained

Develops and maintains a productive work relationship with State and local agency representatives; actively participates in meeting customer needs and adapting to changing customer and community needs at all times; acts as liaison between the Program and State/County customers and community partners

Including law enforcement and Access Crises Line for San Diego Mobile Crisis Response Team (MCRT)

Demonstrates an understanding of Telecare's stakeholders, including members served, families, and customers in all interactions and conduct

Manages the Program within allocated budgetary parameters and collaborates in the development of the fiscal budget

Employees in this role are required to participate in a structured on-call rotation, remaining accessible and prepared to respond to work-related needs within a designated timeframe. Rotations are scheduled in advance. While on-call, employees must actively monitor communications (e.g., phone, email) and respond in accordance with operational protocols

Qualification

Masters in Social ServicesAdministrative management experienceClinical supervisionBudget managementCommunity mental health knowledgeCPI certificationCPRFirst Aid certificationTeam building skillsCustomer relations skillsPublic speakingCommunication skillsProblem-solving skillsOrganizational skills

Required

Masters in Social Services with a state license

Four (4) years of experience in an administrative management position in a health care setting

Two (2) years of responsibility for supervision of professional staff, budgeting, program planning, and licensing

Understanding of community mental health services, psychiatric rehabilitation concepts, and the recovery philosophy

Must be at least 21 years of age

Must be CPR, First Aid, and CPI certified (hands-on course) on date of employment or prior to providing direct client care and maintain current certification throughout employment

All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification

If the position requires driving, valid driver license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment

Additional regulatory, contractual or local requirements may apply