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Wells Fargo · 8 hours ago

Branch Manager Irving Dallas District

Plano, TX

Full-time

Onsite

Mid, Senior Level

4+ years exp

Wells Fargo is a global financial services leader committed to innovation and community empowerment. They are seeking a Senior Branch Network Management Trainee to lead and develop a diverse team while enhancing customer engagement and driving business growth.

BankingFinancial ServicesFinTechInsurancePayments

No H1B

Responsibilities

Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business; This includes coaching bankers to engage customers to understand their needs and work proactively to build relationships and help customers succeed financially

Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives

Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience

Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience

Mentor and guide talent development of direct reports and assist in hiring talent

This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below

Qualification

Banking experienceCoaching skillsLeadership experienceCustomer relationship managementRisk management knowledgeTeam buildingCritical thinkingAdaptabilityCollaborationIntegrity

Required

4+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

2+ years of leadership experience

Preferred

Management experience including hiring, coaching, and developing direct reports

Ability to build and inspire a team where adaptability, collaboration, and accountability to performance are critical to success

Ability to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives

Exercise independent judgement and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment

Experience and knowledge in coaching across customer segments, including affluent, high net worth, and small business

Experience building and maintaining effective relationships with customers, internal partners and within the community

Extensive experience in asking questions and identifying complex financial needs in order to provide relevant options to customers

Ability to lead a team to influence, educate, and connect customers to technology and share the value of digital banking

Knowledge and understanding of banking industry laws and regulations, compliance controls, risk management and loss prevention

Ability to interact with integrity and professionalism with customers and employees

Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting, or military experience working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting