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Alarm.com · 7 hours ago

DVR Technician

Liberty Lake, WA

Part-time

Onsite

Entry Level

$18.50/hr - $20.50/hr

1+ years exp

OpenEye, a subsidiary of Alarm.com, delivers intelligent cloud video technology. The DVR Technician is responsible for troubleshooting technical problems and building DVRs, ensuring high customer service standards.

InternetInternet of ThingsSecurityWireless

Culture & Values

No H1B

Responsibilities

Build a vast variation of DVR’s and PC’s

Participate in training activities as needed

Continuously provide a high degree of service to meet customer service goals

Assist QC teammates with general help which may be needed

Perform all other duties/responsibilities as necessary or assigned

Qualification

DVR troubleshootingPC buildingInnovative thinkingCustomer serviceTeam collaboration

Required

High School Diploma or a General Education Degree

Minimum of 1 years related experience and/or training

Ability to successfully work independently and as part of a team

Knowledge and determination to create innovative ideas to help promote a positive work environment

More than 75% of the time: must be able to lift, pull/push and carry up to 50 pounds

Benefits

Employees are eligible to purchase company stock at a discounted rate.

Collaborative, fun, creative culture where idea sharing is encouraged.

Casual dress environment.

Medical, dental, vision & prescription benefits starting day 1! Generous medical plan subsidy and health savings account option with company contribution helps keep your costs low.

Up to $5,000 annual company match for 401k.

Company paid short-term/long-term disability, AD&D, and life insurance.

Paid maternity and parental leave.

15 Days of Paid Vacation accrued per year (increases after year 3)

Paid Sick/Wellness time is accrued at a rate of 1 hour for every 35 hours worked, except where local laws are more generous.

9 Paid Holidays per year

Educational Assistance Program covering non-degree support, undergraduate and graduate degrees.

Employee Equipment Program – Free Alarm.com system for your home.

OpenEye values working together and collaborating in person. Our employees work from the office 4 days a week.