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Octapharma Plasma, Inc. · 8 hours ago

Receptionist

Charlotte, NC

Full-time

Onsite

Entry Level

1+ years exp

Octapharma Plasma, Inc. is a growing company focused on enhancing career-development potential and providing professional opportunities. The Receptionist role involves managing phone calls, verifying visitor identity, and handling incoming and outgoing mail while ensuring confidentiality and assisting various departments as needed.

BiotechnologyHealth CarePharmaceutical

Responsibilities

Provide continuous coverage of the phone system in receiving and forwarding calls

Conduct all calls with prompt, friendly and courteous service at all times

Verify visitor identity prior to allowing entry and ensure that all visitors have an escort prior to entering corporate offices. This includes government or regulatory officials

In the event that government or regulatory officials request entry to the offices, contact the appropriate manager immediately. If the appropriate manager cannot be found by phone, delegate an employee in the building to physically locate the appropriate manager as soon as possible. Follow written procedures filed at the front desk

Report any suspicious or potentially threatening visitor activity immediately to the Manager - Human Resources / Director - Human Resources or other corporate manager

Collect, sort and distribute all daily incoming and outgoing mail

Prepare outgoing mail with appropriate postage meter franking prior to mailing

Ensure that incoming mail is delivered to the appropriate persons in a timely manner

Assist various corporate office departments in performing various projects such as mailouts on an “as needed” basis (based on schedule availability)

Ensure that break room supplies are ordered and adequately stocked. Coordinate the workload of this activity with the HR Assistant. Maintain copies of invoices; invoices should be processed by the designated employee

Close and secure access to confidential computer and desk files during lunch and break periods

Maintain confidentiality of all exposure to sensitive and confidential information and/or activities

Assist with Corporate duties on an “as needed” basis

Qualification

Administrative experienceMicrosoft Office skillsCommunication skillsTyping speed 40 wpmProfessional appearanceConfidentialitySelf-starter

Required

High school diploma required; college degree in business studies preferred

Minimum of one (1) year of responsible administrative experience

Must be able to type at least forty (40) wpm

Excellent written, verbal, and interpersonal communication skills. Proven ability to communicate clearly and concisely. Must be able to greet people in a courteous and friendly manner at all times. Ability to take initiative and act as a self-starter

Must have a professional appearance

Demonstrated experience working with and maintaining confidential information

Basic Microsoft Office skills (particularly Outlook, Word, and Excel)

Ability to view video display screen 6-8 hours per day

Ability to use a computer keyboard 6-8 hours per day

Ability to sit at workstation for extended periods of time