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Explora Journeys · 7 hours ago

Business Relationship Lead - Northwest

United States

Full-time

Remote

Mid, Senior Level

2+ years exp

Explora Journeys is a vibrant European luxury brand specializing in redefining the luxury cruise experience. The Business Relationship Lead will achieve commercial objectives and revenue targets in the assigned region by managing strategic accounts, developing partner relationships, and implementing sales strategies.

HospitalityTourismTravel

No H1B

U.S. Citizen Only

Responsibilities

Lead and manage defined Go-to-Market strategy for assigned region in terms of key accounts and business development initiatives

Develop best in class relationships that shift share and grow partner loyalty to achieve and exceed KPIs through a focused communication plan

Exceed overall gross and net revenue goals as set by leadership

Executive business review meetings and leverage performance data to support revenue generation

Manage with leadership and the Global Trade Marketing Leader all cooperative marketing plans, ROI and regular partner performance reviews, QBRs against targets. Lead any Pay for Performance plans with partners

Promote group, incentive and charter business from assigned accounts

Manage assigned budget and Forecast Process with an expert understanding of channel mix and acquisition cost impact

Effectively utilize all Sales tools, to include Salesforce, Power BI, GoToWebinar/Meeting, E-Learning etc

Maintains brand and product visibility by participating in the appropriate trade partner events

Deliver high caliber training using all tools available

Embrace and professionally execute educational visits

Creates a culture of success, collaboration and ongoing business goal achievement across peers, accounts and brand teams. Maintain high levels of customer service for both internal and external stakeholders

Acts as a role-model for brand values as an ambassador and broader corporate citizen

Demonstrates Crisis Management expertise and reliability

Qualification

Hospitality sales experienceLuxury travel industry salesSalesforce proficiencyPower BINegotiation skillsCommunication skillsCrisis ManagementBudgeting skillsPlanning skillsLanguage proficiencyProblem-solving skills

Required

2-10 years of hospitality sales experience (luxury cruise industry experience a plus) with a desired 2 years working for luxury brand(s)

Candidate must be located in Washington ideally in the city of Seattle. The position would be covering the states of WA, OR, ID, MT, WY, NV, UT, AK and Northern California

Proven track record in luxury travel industry related sales and revenue growth

Stellar professional reputation. Highly personable, trusted, with respected and established credibility

Excellent sales network. known contact base and high knowledge of partners / key accounts in region

Strong planning, organizational and budgeting skills

Proactive problem solver and opportunity seeker based on fact and results

Strong negotiator who sells on value not price. Understands when to say 'no' to get to a 'yes'

Effective and persuasive communication skills – excellent at presenting to small and large audiences

Possesses the 'Art of Listening and Knowledge Exchange'

Command of spoken and written local language and English

Technically fluent and capable with reservation and CRM platforms (Versonix and SalesForce skills an advantage)

US Passport or US Permanent Resident