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Continental Realty Co., Inc · 10 hours ago

Senior Analyst - Commercial Collections & Compliance

Baltimore, MD

Full-time

Hybrid

Mid, Senior Level

$80K/yr - $90K/yr

3+ years exp

Continental Realty is a company established in 1960, recognized as one of the Best Workplaces 2025 by Fortune magazine. They are seeking a Senior Analyst to support the operational performance of their retail real estate portfolio through system creation, workflow improvement, and clear reporting for various departments.

Commercial Real EstateProperty ManagementReal EstateResidential

Growth Opportunities

Responsibilities

Lead the end-to-end collections process across the retail portfolio; build proactive workflows, tiering, triggers, and dashboards beyond standard automated reports

Manage arrearages 60+ days past due, escalating to legal, outside counsel, or enforcement actions when appropriate

Support bankruptcy tracking and reporting with guidance from Retail Leasing leadership and Legal

Coordinate payment plans and settlement agreements in partnership with Leasing

Oversee legal collections and evictions with outside counsel, ensuring accurate tracking across the portfolio

Analyze post-eviction collectability and recommend recovery strategies

Manage the full post-eviction recovery process with outside counsel, including tracking outcomes and evaluating cost-benefit KPIs

Provide recovery performance reporting to Operations and Asset Management

Track and collect delinquent sales reports; conduct high-level audits for reasonableness and reporting frequency

Monitor tenant COI compliance and intervene when Lease Administration and Legal escalations are exhausted

Engage directly with tenants when necessary, requiring strong interpersonal and negotiation skills

Maintain accurate compliance records and communicate status updates internally

Maintain and enhance a quarterly BI matrix capturing key metrics such as arrearages, collections performance, recovery rates, COI compliance, and sales reporting compliance

Standardize processes and develop automated or semi-automated workflows where feasible

Produce actionable portfolio-level insights for senior leadership

Serve as the central liaison across Leasing, Lease Administration, Legal, and Property Management

Ensure alignment on tenant status, collection strategies, compliance issues, and next steps

Provide timely updates and insights to Operations and Asset Management

Qualification

Commercial property managementAnalytical capabilitiesBI toolsExcelCross-functional communicationWorkflow developmentCommercial leases knowledgeOrganizational skillsNegotiation skills

Required

3–5+ years in commercial property management, collections, lease administration, or similar role; retail experience preferred

Strong analytical capabilities, including BI tools, Excel, and portfolio reporting

Proven ability to build systems, workflows, and standardized processes

Excellent cross-functional communication and coordination skills

Working knowledge of commercial leases, legal processes, and tenant compliance requirements

Highly organized and effective in a fast-paced owner-operator environment

Preferred

retail experience

Company

Continental Realty Co., Inc

Continental Realty was started in 1974 by Joseph Tarantino and has grown into a multi-faceted real estate organization of commercial-industrial, property management and residential professionals.

Founded in 1974

Norristown, Pennsylvania, USA

11-50 employees