General Dynamics Information Technology ยท 8 hours ago
Help Desk Technician - TS/SCI w POLY
Annapolis Junction, MD
Full-time
Onsite
New Grad, Entry Level
$20.43/hr - $27.63/hr
0+ years expGeneral Dynamics Information Technology is a global technology and professional services company that delivers consulting, technology and mission services to U.S. government agencies. As a Help Desk Technician I, you will be responsible for installing, modifying, and repairing computer hardware and software, providing end-user troubleshooting, and maintaining current knowledge of relevant technology.
Artificial Intelligence (AI)Cloud ComputingConsultingCyber SecurityInformation Technology
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Installs, modifies, and repairs computer hardware and software both in person and using remote access tools
Provides end-user software and hardware troubleshooting
Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
Assists in the administration of e-mail, Microsoft office, etc
Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
Maintains current knowledge of relevant technology as assigned
Qualification
Required
Top Secret/SCI clearance level must currently possess
Top Secret SCI + Polygraph clearance level must be able to obtain
Communication skills
Customer Service skills
Help Desk Support skills
0+ years of related experience
US Citizenship required
HS/GED education
Security+ CE or another 8570 Cert certification
PWS 9.1 cert certification
Benefits
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts
Dental plan options
A vision plan
A 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match
Full flex work weeks where possible
A variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
Short and long-term disability benefits
Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
Company
General Dynamics Information Technology
General Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Paul Nedzbala
Senior Vice President
Ben Buckley
Vice President and General Manager
Recent News
2025-12-16
Business Wire
2025-11-20
2025-11-15
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