Rochester Regional Health · 10 hours ago
Administrative Coordinator
Rochester Regional Health is a healthcare organization seeking an Administrative Coordinator for their Imaging Services department. The role involves supporting office processes, overseeing third party payor reviews, and collaborating with various departments to ensure authorization requirements are met.
Health CareHospitalMedicalPrimary and Urgent CareWellness
Responsibilities
Oversees the review process of third party payors with oversight from the Director of Care Management. Provides daily oversight of the onsite review activities of third party payors identifying issues and cases for appeal
Collaborates and acts as liaison with Patient Access and Patient Financial Services to assure required authorizations requirements of Third Party Payors are maintained
Participates and supports the medical management department in the tracking, trending and reporting of appeals and charge recovery information
Conducts reviews of cost outliers and collaborates with other hospital operating areas to recover billed charges. Tracks reporting activities and prepares reports for management presentation
Provides ongoing support for the tracking and trending of the Reimbursement Specialist charge recovery activities
Assists with special projects including but not limited to data collection, compilation, and analysis as defined by management. Assists in the design and implementation of procedures and work plan for special medical management studies/reports required to ensure regulatory compliance
Provides ongoing support to the Utilization Committee as assigned
Provide ongoing resource and support to the department for clinical pathway process including tool development
Manages confidential information in accordance with RGHS policy and procedures
Screen patients at risk with no, or inadequate health insurance coverage for immediate and chronic needs
Implements plan to facilitate eligibility
Represents Rochester General Medical Group to all Affiliates, employees, families and the community, in a professional manner as demonstrated by feedback from these sources. Participates in community activities such as health fairs as directed by Grant Coordinator
Educates other hospital staff concerning job role, community-base, entitlement programs, etc
Performs other duties as required
Qualification
Required
Participates and supports oversight of office processes of the Medical Management Department to maintain daily operations
Oversees the daily review process of the third party payors ensuring information is tracked and trended for reporting purposes
Acts as a liaison and collaborates with Patient Financial Services and Patient Access to assure authorization requirements of third party payors are maintained
Creates departmental reports for senior management
Oversees the review process of third party payors with oversight from the Director of Care Management
Provides daily oversight of the onsite review activities of third party payors identifying issues and cases for appeal
Collaborates and acts as liaison with Patient Access and Patient Financial Services to assure required authorizations requirements of Third Party Payors are maintained
Participates and supports the medical management department in the tracking, trending and reporting of appeals and charge recovery information
Conducts reviews of cost outliers and collaborates with other hospital operating areas to recover billed charges
Tracks reporting activities and prepares reports for management presentation
Provides ongoing support for the tracking and trending of the Reimbursement Specialist charge recovery activities
Assists with special projects including but not limited to data collection, compilation, and analysis as defined by management
Assists in the design and implementation of procedures and work plan for special medical management studies/reports required to ensure regulatory compliance
Provides ongoing support to the Utilization Committee as assigned
Provide ongoing resource and support to the department for clinical pathway process including tool development
Manages confidential information in accordance with RGHS policy and procedures
Screen patients at risk with no, or inadequate health insurance coverage for immediate and chronic needs
Implements plan to facilitate eligibility
Represents Rochester General Medical Group to all Affiliates, employees, families and the community, in a professional manner as demonstrated by feedback from these sources
Participates in community activities such as health fairs as directed by Grant Coordinator
Educates other hospital staff concerning job role, community-base, entitlement programs, etc
Performs other duties as required
Preferred
Associate's degree preferred
Experience working in a healthcare administrative office preferred
Bilingual preferred
One year of experience with frail and elderly population preferred
Excellent oral and written communication and interpersonal skills highly desired
Strong organizational and problem solving skills highly desired
High level of proficiency with PC, software applications, and reporting tools highly desired
May need previously experience in CMS, Medicaid/Medicare billing, and other regulatory processes
Company
Rochester Regional Health
Rochester Regional Health provides integrated health services.
Funding
Current Stage
Late StageTotal Funding
$15.6MKey Investors
New York State Department of HealthMother Cabrini
2025-12-12Grant· $15M
2024-02-27Grant· $0.6M
Recent News
Rochester Business Journal
2025-12-25
Rochester Business Journal
2025-12-19
Rochester Business Journal
2025-11-07
Company data provided by crunchbase