SS&C Technologies · 10 hours ago
Associate Client Relations Specialist
SS&C Technologies is a leading financial services and healthcare technology company headquartered in Windsor, Connecticut. The Associate Client Relations Specialist will support Alternative Investment clients, manage daily requests, and ensure compliance with service expectations.
Cloud ManagementEnterprise SoftwareFinanceFinancial ServicesHealth CareProfessional ServicesSoftwareSoftware Engineering
Responsibilities
Support Alternative Investment clients and provide backup coverage when other team members are out
Ownership of the daily client requests via email
Staying compliant the AWD queues and turnaround times
Reviewing and completing JIRA Ticket requests for daily requests received
Research and resolve any system issues reported by customers
Identify and execute opportunities for process improvement
Build and maintain documentation of Service Intake Team deliverables
Qualification
Required
Bachelor's degree or equivalent experience
Must have some experience in financial services, banking, reconciliation, accounting etc
Excel proficiency
Ability to communicate clearly and effectively, both verbally and in writing
Attention to detail and ability to trace problems to their source and see resolution through to completion
Successful colleagues are self-motivated, take ownership of issues, recommend solutions, and appropriately apply relevant procedures
Must be willing to work on site at least 6 days/month and the hours of 8 AM – 5 PM Central Time
Benefits
401k Matching Program
Professional Development Reimbursement
Flexible Personal/Vacation Time Off
Sick Leave
Paid Holidays
Medical
Dental
Vision
Employee Assistance Program
Parental Leave
Discounts on fitness clubs, travel and more!
Company
SS&C Technologies
SS&C is a global provider of investment and financial software-enabled services and software focused exclusively on the global financial
H1B Sponsorship
SS&C Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (90)
2024 (59)
2023 (74)
2022 (35)
2021 (30)
2020 (21)
Funding
Current Stage
Public CompanyTotal Funding
$750M2024-05-02Post Ipo Debt· $750M
2005-07-27Acquired
1996-05-31IPO
Leadership Team
Recent News
Business Wire
2025-12-03
2025-11-25
MarketScreener
2025-11-25
Company data provided by crunchbase