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Bashas' · 10 hours ago

008 - Bashas Customer Service Manager - San Carlos

San Carlos, AZ, United States

Full-time

Onsite

New Grad, Entry Level

Bashas' is a grocery store chain, and they are seeking a Customer Service Team Lead to assist in managing store operations. The role involves directing front-end operations, ensuring excellent customer service, and leading a team of cashiers and clerks.

RetailWholesale

Responsibilities

Engaging with customers through smiles and greetings, offering product information and always providing a genuine thank you

Creating a store environment members want to work in, and customers want to shop in

Operating a cash register and manning the store’s customer service counter

Directing all operations on the front end of the grocery store

Working directly with courtesy clerks and cashier/clerks, ensuring team professionalism, productivity and outstanding customer service

Observing and enforcing all store rules and company policies

Helping to select and train new team members

Serving as the leader of his/her department, and as such an excellent role model, coach, performance evaluator and trainer for his/her team

Ensuring compliance with all heath department and weights and measures department policies and requirements

Ordering and merchandising the general department (grocery, dairy, liquor, HBC, non-foods, frozen foods, and wall deli shelves, display cases and displays)

Ensuring company safety guidelines are being followed by all team members

All other related duties as assigned

Qualification

Customer ServiceTeam LeadershipCash Register OperationTrainingDevelopmentCompliance Knowledge

Required

Must be 18 years of age

Must be 21 years of age for any position that serves alcohol

Ability to safely work in a fast-paced environment

Excellent customer service skills

Ability to engage with customers through smiles and greetings

Ability to operate a cash register

Ability to direct all operations on the front end of the grocery store

Ability to work directly with courtesy clerks and cashier/clerks

Ability to observe and enforce all store rules and company policies

Ability to help select and train new team members

Ability to serve as a leader and role model for the team

Ability to ensure compliance with all health department and weights and measures department policies and requirements

Ability to order and merchandise the general department

Ability to ensure company safety guidelines are being followed by all team members

Ability to perform physical demands such as standing, sitting, lifting (up to 50 lbs.), pushing, keyboarding, telephone use, walking, and bending

Benefits

Competitive compensation, paid weekly

Retirement Benefits

Medical, dental, and vision insurance for yourself and eligible dependents

Tuition Reimbursement for qualified courses

Scholarship opportunities for continued education

Store discount programs (10% off household groceries)

Fun work environment where you have the opportunity to nourish your community

Company

Bashas'

Bashas’ – the family-owned grocer that operates Food City, AJ’s Fine Foods, Eddie’s Country Store, and both Bashas’ and Bashas’ Dine supermarkets – is an Arizona-based company founded by brothers Ike and Eddie Bashas, Sr.

Founded in 1932