MedStar Health · 1 week ago
Laboratory Informatics Coordinator
Baltimore, MD
Full-time
Hybrid
Mid, Senior Level
$89K/yr - $163K/yr
1+ years expMedStar Health is overseeing and coordinating Laboratory Information System activities and projects. The Laboratory Informatics Coordinator acts as a liaison to the corporate Laboratory Information Systems department, ensuring quality patient care and managing information system initiatives.
Health CareMedical
Responsibilities
Oversees and coordinates Laboratory Information System activities and projects as assigned
Acts as a liaison to corporate Laboratory Information Systems department following established standards and practices
Directs the development of regulatory process use testing and troubleshooting documentation
Coaches customers on application use and direction
Establishes develops and maintains effective relationships working agreements and quality partnerships within the shared decision-making model and within the model of care to ensure quality patient care across the continuum and to secure resources to support evidence-based laboratory medicine
Maintains knowledge of current trends and developments in the field of Laboratory Informatics through a variety of professional activities including but not limited to reading the appropriate literature and attending related seminars and conferences
Pursues continuous scholarly growth by engaging in scholarly activity such as innovative program work research papers presentations at regional or national conferences publications and additional graduate work
Responsible for working as the Laboratory liaison and project manager for information system initiatives
Recommends and manages the interventions to increase acceptance and adoption of clinical applications to encourage the use of information technology in the provision of laboratory medicine
Evaluates and ensures compliance and consistency of use of business and clinical applications
Collaborates with IS on application and technical issues upgrade and enhancements
Coordinates the validation of application improvements enhancements updates and modifications via the development of testing scenarios into test plans
Coordinates and communicates downtime processes during any relevant system downtime including laboratory and donor systems
Documents current business processes to aid in the process redesign
Coordinate the development of department policies and procedures required to implement re-engineered business processes
Participates as requested in system oversight and hospital-based committees as appropriate
Serves as a site/department resource on Project Teams
Actively participates in and/or manages meetings committees and/or multi-disciplinary quality and service improvement teams in support of Laboratory activities
Assesses and analyzes data to identify practice environment and workflow issues and develops appropriate programs and change processes to improve clinical laboratory practice
Develops and implements educational strategies to promote computer literacy within the laboratory
Develops facilitates and coordinates training plans to implement new technology within the laboratories and associated clinical areas
Prioritizes and coordinates service requests at the site level
Is responsible for the communication of the status of those requests to laboratory management
Provides advanced support to customers within and beyond the corporate organization in the implementation and operational use of software applications
Actively coordinates/facilitates successful resolution to user issues problems and requests
Conversant regarding service line trends issues and initiatives
Serves as liaison between application and technical IS groups and user community
Effectively communicates project expectations to team members and stakeholders in a timely and clear fashion
Acts as liaison with project stakeholders on an ongoing basis
Monitor and control projects as determined by the MedStar Health Project Management Office
Plans and schedules project timelines and milestones using appropriate tools
Tracks project milestones and deliverables
Develops and delivers progress reports requirements documentation and presentations
Proactively manages changes in project scope identifies potential crises and devises contingency plans
Defines project success criteria and disseminates them to involved parties throughout project life cycle
Participates in multi-disciplinary quality and service improvement teams
Qualification
Required
Bachelor's degree in accredited Medical Laboratory Science program required or seven years equivalent clinical/technical experience in an acute care setting, is required
Progressively more responsible clinical/technical experience; demonstrated ability to be self-directed with excellent organizational analytical writing and interpersonal skills
Working knowledge of laboratory applications and hardware, including installation, maintenance, troubleshooting and customer support
Minimum one year in a laboratory management position or project management position; experience with laboratory applications
Strong leadership skills analytical problem solving and critical thinking skills
Proven ability to function on a highly functional work team
Demonstrated skills in troubleshooting customer service training documentation development and project management
Demonstrated excellent customer service skills
Microsoft Office skills required
Preferred
ASCP - Medical Technologist Medical Technology ASCP preferred
Project management experience preferred
Ad-hoc report writing experience preferred
Company
MedStar Health
MedStar Health is a not-for-profit healthcare organization
10001+ employees
H1B Sponsorship
MedStar Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (13)
2023 (14)
2022 (14)
2021 (12)
2020 (14)
Funding
Current Stage
Late StageTotal Funding
$29MKey Investors
American Medical AssociationAgency for Healthcare Research and QualityA. James and Alice B. Clark Foundation
2023-06-21Grant
2022-09-27Grant· $2M
2020-07-03Grant· $27M
Leadership Team
David Mayer
Executive Director MedStar Institute for Quality and Safety Quality and Safety CEO Patient Safety Mo
Recent News
2025-12-17
Maryland Daily Record
2025-12-05
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