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DM Injury Law · 8 hours ago

Administrative Intake Specialist

Kansas City, MO

Full-time

Onsite

New Grad, Entry Level

DM Injury Law is seeking a detail-oriented and organized Administrative Intake Specialist to join their team. This role plays a critical part in supporting the intake process by ensuring case accuracy, proper documentation, timely communication, and efficient assignment of cases to attorneys and investigators.

ConsultingLegalProfessional Services

Responsibilities

Verify accuracy of case information, including confirming correct Representation Agreements and correcting errors when necessary

Send assignment emails to ensure cases are distributed to attorneys in a timely manner

Escalate cases involving catastrophic injuries to the appropriate attorney for assignment

Monitor incoming emails, ensure they are addressed, and notify Intake Specialists if follow-up calls are needed

Review referrals in Lexamica, generate new client emails, and ensure intake teams follow up with prospective clients

Provide ongoing updates in Lexamica to keep referral partners informed of case status

Distribute completed referrals from Intake to appropriate contacts

Update Representation Agreements as needed

Assign cases and provide support by making calls if Intake requires assistance

Manage attorney task requests by scheduling them on investigators’ Outlook calendars and notifying investigators directly

Prepare and mail letters to potential clients

Send Representation Agreements to partner firms for Nursing Home and MT cases when necessary

Assist with special projects or provide additional support when the Intake team requires help

Qualification

Case management softwareEmail proficiencyOutlook calendar managementAttention to detailWritten communicationVerbal communicationOrganizational skillsTeam collaboration