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Floor & Decor · 9 hours ago

Pro specialist

Revere, MA

Full-time

Onsite

New Grad, Entry Level

Floor & Decor is a leading flooring retailer known for its extensive selection of flooring products. The Pro Specialist role focuses on building and maintaining relationships with professional clients, managing orders, and ensuring customer satisfaction.

Home DecorHome ImprovementRetail

Responsibilities

Building and maintaining strong relationships with professional clients

Working collaboratively with the store team to understand customer needs

Providing product knowledge and creating tailored solutions

Ensuring a high level of customer satisfaction

Managing orders and inventory for pro clients

Staying updated on product offerings

Leveraging expertise to meet sales goals and drive customer loyalty

Qualification

Sales expertiseCustomer service skillsFlooring productsOrganizational skillsRetail experienceWillingness to learnInterpersonal skillsCommunication skillsProblem-solving skillsTime management skills

Required

Strong interpersonal and communication skills for building long-term client relationships

Sales expertise and customer service skills to understand and meet the needs of professional customers

Knowledge of flooring products, construction, installation processes, or a willingness to learn

Ability to work collaboratively with store teams and contribute to overall sales strategies

Proactive problem-solving skills to address client challenges and provide effective solutions

Organizational and time management skills for managing orders and inventory efficiently

High school diploma or equivalent required; additional education or certification in a related field is beneficial

Preferred

Previous experience in retail, sales, or the flooring industry is a plus

Company

Floor & Decor

Glassdoor3.6

Floor & Decor is a high-growth, differentiated, multi-channel specialty retailer of hard surface flooring and related accessories.

Founded in 2000

Smyrna, Georgia, USA

10001+ employees

https://www.flooranddecor.com/

Funding

Current Stage

Public Company

Total Funding

unknown

2017-04-26IPO

2010-11-29Acquired

Leadership Team

Bryan Langley

Executive Vice President and Chief Financial Officer

John Adamson

SVP and Chief Information Officer

Recent News

MarketScreener

Floor & Decor Announces Grand Opening of Dearborn, Michigan Store

2025-12-26

Media Post

Floor & Decor Taps iProspect As Media AOR

2025-12-12

Business Wire

Floor & Decor Announces Grand Opening of Vancouver, Washington Store

2025-11-21

Company data provided by crunchbase