Port Houston · 8 hours ago
IT Manager
Houston, TX
Full-time
Onsite
Mid, Senior Level
$0/yr - $0/yr
5+ years expPort Houston is seeking an experienced IT Manager at their Executive Office Building facility. The role involves providing IT leadership and support, ensuring the availability of IT services, managing IT projects, and engaging with both internal and external customers to enhance technology initiatives.
LogisticsMarine TransportationPorts and HarborsService IndustryTransportation
Responsibilities
Ensure that IT services and resources are highly available and properly disseminated throughout the business area supported
Conduct regular team meetings to ensure alignment with IT and portwide business needs
Manage the timely delivery of high-quality technical support services to employees, contractors, and support staff at Port Houston’s facilities
Engage internal and external customers on daily operations as it relates to Information Technology and support the efforts and projects that need Information Technology to achieve desired results
Build and maintain vendor relationships in an effort to provide support for existing infrastructure and provide innovative ideas to current business environment
Create and provide recommendations/proposals for technology updates and refreshes
Establish trust good working relationship between IT Management and IT staff and within the team; provide opportunities that enhances current skills while challenging individuals to learn something different including soft skills
Manage current IT projects deliverables and timelines
Provide regular updates and status on specific projects and initiatives as specified or requested
Manage issue/request processes, including escalation as necessary, to ensure timely completion of end-user issues and/or requests
Manage process for communicating scheduled and emergency outage activities to leadership and the end-user community
Determine root cause of issues and communicate appropriately to internal and external customers via the appropriate standard IT processes and procedures in a timely fashion
Work with the designated business and IT stakeholders to evaluate technology solutions beneficial to Port Houston
Develop project plans, expectations, and associated documentation and communicate to all team members and stakeholders
Plan, schedule, and track project timelines, milestones, and deliverables, including the management of assigned resources, to ensure the project requirements are met
Develop regular progress reports, proposals, requirements documentation, and presentations, IT Department leadership current on projects, tasks and activities
Act as the liaison between the business and IT
Act in accordance with Port Houston core values (respect, excellence, accountability, diligence, and you)
Perform other duties as required
Qualification
Required
Bachelor's degree in Computer Science, Computer Engineering, or related major from a public or accredited private academic institution required; additional years' experience can be substituted in lieu of a undergraduate degree
5+ years of related information technology experience required
Previous supervisory experience required
Knowledge of underlying technology
Customer service skills
Understanding of IT Process skills (ITIL)
Attention to details and effective organizational skills
Strong decision-making, problem-solving and analytical skills
Effective communication and interpersonal skills with all levels of employees, management, and customers
Tactical critical thinking skills
Negotiation and project management skills
Ability to work in a fast paced environment
Ability to execute and follow-through on Business and IT Master Plan(s)
Leadership Presence
Effective Communication
Planning & Prioritizing
Managing Work Flow (includes Time Mgt)
Coaches and Mentors
Promotes Business Relationships
Company
Port Houston
Port Houston Provides Public Wharves And Terminals.
501-1000 employees
H1B Sponsorship
Port Houston has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$25MKey Investors
DOT Maritime Administration
2024-11-15Grant· $25M
Leadership Team
Tim Finley
Chief Financial Officer
Charles Thompson
Chief Information Officer
Recent News
Houston Chronicle
2025-11-01
Company data provided by crunchbase