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Transdev North America · 8 hours ago

Customer Service Representative- Care Oregon Call Center

Clackamas, OR

Full-time

Hybrid

New Grad, Entry Level

Transdev North America is a leader in mobility solutions, operating across the U.S. and internationally. They are seeking a Customer Service Representative to serve as a liaison for customers, providers, and clients, ensuring timely responses to inquiries and maintaining a comprehensive understanding of policies and procedures.

AutomotiveHospitalityTransportationTravel

No H1B

Responsibilities

Respond to customer inquiries and concerns with timely responses and accurate information or redirecting to a supervisor

Comprehensive understanding of policies and procedures

Meet or exceed established performance requirements

Document trip authorizations and details including transportation type, pickup times, appointment times and addresses

Other duties as required

Qualification

Customer service skillsComputer literateTelephone operationFlexible work scheduleHigh School Diploma

Required

High School Diploma, GED or equivalent

Computer literate

Excellent customer service skills

Ability to operate standard telephone system

Must be able to work shifts or flexible work schedules as needed

Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason

Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.)

Successfully pass a pre-employment drug screen