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Gusto · 14 hours ago

People Technology Delivery Manager

San Francisco Bay Area

Full-time

Hybrid

Senior Level

$188K/yr - $232K/yr

5+ years exp

Gusto is on a mission to grow the small business economy by handling essential services like payroll and HR. The People Technology Delivery Manager is responsible for managing the delivery of People Technology initiatives, collaborating with various teams to implement and optimize systems while ensuring high-quality project delivery.

Bookkeeping and PayrollEmployee BenefitsEnterprise SoftwareFinancial ServicesFinTechHuman ResourcesSaaSSoftware

Responsibilities

Partner with the People Tech team and People Leadership to manage the People Technology roadmap

Manage intake and prioritization of technology initiatives in partnership with stakeholders and People leadership

Lead People tech implementations, enhancements, and cross-functional technology projects (implementations, upgrades, integrations, workflow redesign, system rollouts)

Build project plans, manage scope, timelines, mitigate risks, track milestones and ensure smooth go-lives

Facilitate requirements gathering, process mapping, and documentation

Coordinate cross-functional teams and ensure clear communication across stakeholders on project status and delivery

Collaborate with customers and stakeholders to develop change-management strategies to drive adoption, including training plans, communications, and support resources

Establish best practices for project execution, documentation, and governance

Oversee vendor performance, licensing, renewals, SLAs, escalations, and negotiations

Track project budgets, licensing needs, and implementation costs

Qualification

HR technology experienceStakeholder managementProject management skillsProject management certificationProject Management toolsData migration exposureCross-functional communicationVendor negotiation skillsProcess mapping