Turnberry Solutions ยท 7 hours ago
IT Analyst
United States
Contract
Remote
Mid Level
$80K/yr - $160K/yr
3+ years expTurnberry Solutions is a consulting firm focused on business transformation, and they are seeking an IT Analyst to join their Business Transformation practice. The role involves supporting the deployment of workflow solutions, coordinating testing activities, and collaborating with stakeholders to improve processes in Design Operations.
ConsultingManagement Consulting
Responsibilities
Support deployment and roll out of new global/local workflow solutions impacting Design Operations
Participate and/or lead Process Integration Testing (PIT), User Acceptance Testing (UAT), and/or Day in the Life (DITL) activities when new process functionality is deployed
Develop standardized Labeling and Relabeling processes for Design Operations and coordinate consistent approach with business/stakeholders to ensure clear understanding of the current process and change impacts and change management requirements
Enable smooth operation of Design Operations Senior Project Analysts by providing any support required
Develop a strong close collaboration with key stakeholders from regional and global functions: Data Providers/Approvers and Clients (Marketing/Business, Division, Plants, Requestors, Regulatory/Technical Affairs, Customer Service, Legal, R&D, Quality, etc.)
Identify areas for service and quality improvements and leads or participates in projects as Subject Matter Expert to help resolve issues by establishing appropriate error detection and correction mechanisms, process control, and improvement implementation
Work closely with Design Operations teams globally to ensure alignment of Design Operations standards, workflow, rules, and the operations of the application meet all requirements
Drive or Lead project coordination (urgent/special request) within the Design Operations stream
Responsible for completing assigned tasks within SLA targets (i.e. ticket resolution and taking actions under the team's control and responsibility)
Work with system admin for any system needs or enhancements
If solution not available to certain service, quality, process issues, responsible for escalation of issues to direct supervisor as needed
Proceedings in accordance with national and international law regarding marking requirements as defined in the Corporate Packaging Policy, apply Global Shipper Label Policy guidelines
Obtain approval for labels and artworks subject to special regulations, in accordance with the Corporate Packaging Policy
Serve as first point of contact for internal customers from other company entities around the world to clarify the process, resolve issues, and enter/resolve problem reports
Responsible for creation/maintenance of work instructions (new transitions, new or change of system implementation, new processes)
Work with non-standard scenarios, complex cases and coordination of troubleshooting
Responsible for development of reports (regular and ad-hoc) data analysis
Management for service transitions (acting as Project Leader or Subject Matter Expert) or process improvements (including workshop facilitation)
May include maintenance of automated solutions utilized in daily operations or propose automated solutions within Design Operations
Applying company ethical principles in daily work
Perform other tasks assigned by the Supervisor
Adhere to ISO and QMS standards in daily work
Other design and project management tasks as assigned
Qualification
Required
3-5 years of experience
Experience designing labels within a labeling software (Loftware or Codesoft ideally)
Advanced Excel skills (including VLOOKUP, XLOOKUP, Pivot Tables, etc.)
User Acceptance Testing experience
General data management experience
Strong written and verbal communication skills
Ability to say no
Collaborative
Self motivated
Ability to work under pressure in a fast paced environment
Preferred
Med Device or Pharma industry experience
SAP exposure
Experience working in Agile environment with stakeholders across multiple teams
Benefits
Comprehensive healthcare package (medical, dental, vision)
Disability and group term life insurance
Health and flexible spending accounts
Utilization bonus
401(k) with match
Flexible time off for salaried employees
Parental leave for salaried employees
Flexible work arrangements (all benefits are subject to eligibility requirements)
Company
Turnberry Solutions
Turnberry Solutions is a business and technology consulting and implementation firm that believes brilliant strategy only matters when paired with excellent execution.
1001-5000 employees
H1B Sponsorship
Turnberry Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (17)
2023 (21)
2022 (28)
2021 (27)
2020 (57)
Funding
Current Stage
Late StageLeadership Team
Joe Rose
Co-Founder
Michael Kucza, CPA
Chief Financial Officer
Recent News
2024-01-03
Business Journals
2022-12-13
Company data provided by crunchbase