Mission Health · 12 hours ago
Communications Operator
Mission Health is a community hospital dedicated to serving the needs of its patients and the community. The Communications Operator is responsible for managing communications within the hospital, responding to incoming calls, and routing them appropriately, while also handling emergency codes as needed.
AssociationCommunitiesHealth CareHospital
Responsibilities
Responsible for communications into and within the hospital by use of the telephone switchboard, pagers, and public address systems
Primary focus of the job is to respond quickly and courteously to all incoming calls and to route these calls to the proper extension and properly respond to and follow procedures for emergency codes
Qualification
Required
High School Diploma
Proficient in the use of Microsoft Windows (Outlook, Word, Excel and PowerPoint) and successfully completes Windows Competency testing
Preferred
Associates Degree
Experience in customer service role
Experience with the use of various telecommunication devices
Benefits
Comprehensive medical coverage that covers many common services at no cost or for a low copay.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Company
Mission Health
Mission Health is the state’s sixth-largest health system and the western North Carolina’s only not-for-profit.
Funding
Current Stage
Late StageTotal Funding
unknown2018-03-22Acquired
Leadership Team
Recent News
2025-09-06
2022-06-10
Company data provided by crunchbase