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Valiant Residential · 8 hours ago

Community Manager - Green Mountain Apartments - Lakewood, CO

Denver, CO

Full-time

Onsite

Mid Level

3+ years exp

Valiant Residential is a next-generation property management leader with over 37 years of experience. They are seeking a Community Manager responsible for overseeing the daily operations of the apartment community, ensuring compliance with policies and regulations, and maintaining a well-managed living environment.

AccountingBusiness IntelligenceMarketingReal Estate

Responsibilities

Consistently use successful techniques and company directives to screen, hire, orient, and train new personnel

Provide support to staff to encourage teamwork and lead as an example in creating a harmonious environment. Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, time sheets, change of status forms, etc.)

Determine transitions and promotions for on-site personnel

File reports regarding any work-related injuries

Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-ins/move-outs, accounts payable, order office supplies, etc.)

Prepare annual budgets and income projections in a timely and accurate manner. Ensure that all rents and late fees/check charges are collected, posted, and deposited in a timely manner

Review, code, and approve invoices for payments

Make daily bank deposits

Ensure the property is rented to the fullest capacity

Utilize marketing strategies to secure prospective residents

Oversee the consistency and effectiveness of the Assistant Community Manager and Leasing Agent associates’ use of policies and procedures, including priority wait lists, phone techniques, application verification, and notification

Ensure leasing practices conform to federal, state, and local law. Ensure that credit and criminal reports are obtained for all prospective residents and ensure that company policies and standards regarding income and prior rental history are met

Prepare, process, and sign all leases and related forms or supervise others in doing so

Collect rents and late charges, handle delinquent accounts, or supervise others in doing so

Aggressively pursue lease renewals. Send notices out at least 45 days before expiration

Supervise leasing employees, ensuring good closing techniques

Handle evictions and landlord liens

Maintain all resident files, including move-in sheets, move-out notices, security dispositions, and warnings

Ensure that residents are provided with a clean, safe, and well-maintained community

Ensure that maintenance requests are handled on an immediate one-call basis, if possible, and that residents are notified if parts must be ordered, causing a delay

Maintain the common areas

Ensure the availability of make-ready vacant units

Oversee risk management and emergency procedures

Continually inspect the property and improvements, recording deficiencies and taking the necessary action within budget limits

Maintain key control coding for all units and areas

Handle emergencies. Report accidents and emergency situations to your Regional Community Supervisor immediately and prepare all proper reports. Be available 24 hours/7 days a week unless regional property supervisor has been notified. Monitor parking lot for unauthorized vehicles

Review weekly reports for accuracy and completeness

Supervise outside contractors working on the property

As directed by the Regional Community Supervisor, prepare the property for code inspections, mortgage inspections, and all other inspections

Report to the Regional Community Supervisor any violations of company policy by employees

Develop and enforce community policies and rules

Qualification

Property management experienceFair Housing certificationMicrosoft Office SuiteOSHA lawsBilingual in SpanishLogical thinkingCertified Apartment ManagerAccredited Resident ManagerCommunication skills

Required

The position requires a minimum of 3+ years of property management experience

Demonstrate the ability to apply logical thinking principles to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate courses of action

Must possess strong verbal and written communication skills in English to effectively interact with team members, residents, vendors, and other stakeholders

Achieve Fair Housing certification before interaction with prospects or residents

Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite including Word, Excel, and Outlook as well as community software applications

Knowledge of OSHA laws and regulations

Ability to work evenings and weekends

Present self in a neat, clean, and professional manner throughout the workday and/or whenever present in the community

Comply with expectations as demonstrated in the Employee Handbook

Successfully pass a drug test