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Flow Control Group · 9 hours ago

Inside Sales Representative

Knoxville, TN

Full-time

Onsite

New Grad, Entry Level

Flow Control Group (FCG) is a leading provider of fluid handling, process, and industrial automation solutions across North America. The Inside Sales Representative position at Liquid Handling Equipment, Inc. is focused on managing incoming sales inquiries, providing support to sales and engineering teams, and ensuring exceptional customer service.

FuelIndustrialIndustrial Automation

Responsibilities

Handle incoming sales calls with the aim of fostering positive customer relationships and generating sales

Support outside sales representatives and the engineering department with administrative tasks, project coordination, and customer communication

Prepare and deliver accurate quotes for equipment and services to meet customer needs

Provide exceptional customer service, resolving queries and issues in a timely and professional manner

Collaborate with the team to identify and implement strategies for sales growth and customer satisfaction

Maintain up-to-date knowledge of company’s product lines and services as well as its competitive positioning

Ensure all sales activities are recorded in the company's operating system, maintaining accurate records and reports

Be willing to assist other departments like shipping and receiving accounts receivable when necessary

Qualification

Mechanical Engineering degreeMicrosoft OfficeSolid WorksCustomer serviceMultitaskingOrganizational skillsSelf-motivationCommunication skillsInterpersonal skills

Required

Bachelor's degree or Mechanical Engineering degree

Excellent multitasking and organizational skills, capable of thriving in a high-paced environment

Strong self-motivation and the ability to work effectively under minimal supervision

Exceptional communication and interpersonal skills, with a talent for building relationships with customers and team members. Works well with others

Proficiency in Microsoft Office and Solid Works

Demonstrated ability to learn and understand technical product information

A commitment to providing outstanding customer service and support

Benefits

Medical, Dental and Vision insurance (among other plans)

Competitive 401(k) matching program

Career growth opportunities

Employee referral program

Paid time off and holidays

Parental leave

Company

Flow Control Group

Flow Control Group is a leading solutions provider focused on technically oriented products and services for the flow control, fluid handling and process & industrial automation sectors with locations throughout the U.S.

Founded in 2014