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RXO, Inc. · 2 days ago

Specialist, Carrier Representative

Charlotte, NC

Full-time

Onsite

Entry Level

1+ years exp

RXO, Inc. is a leading provider of transportation solutions, utilizing cutting-edge technology to revolutionize the industry. As a Specialist in Carrier Procurement, you will be responsible for sourcing, negotiating, and securing carriers to transport freight efficiently and cost-effectively.

LogisticsSupply Chain ManagementTransportation

Responsibilities

Cultivate strong core carrier relationships while negotiating and securing carriers to move freight

Maintain continuous communication with carriers and customers to ensure a high-quality freight movement process

Ensure all parties are informed of route changes, delays, freight concerns or other issues as necessary

Schedule pickup and delivery appointment times; use discretion and insight when considering all factors affecting timeframe, including weather, traffic, miles, service rules, etc

Follow established procedures and protocols regarding HVS and HRC loads to ensure the integrity of the shipment and the RXO brand

Accurately maintain and update information in the company’s operating systems

Conduct research in available databases for potential leads; make cold calls to prospects

Track back-end billing and invoicing to ensure that carrier charges are accurate

Qualification

Procurement experienceTransportation experienceSales experienceCustomer service experienceJudgmentDiscretion

Required

1 year of procurement experience

Preferred

Bachelor's degree or equivalent related work or military experience

1 year of transportation experience

2 years of sales or customer service experience

The ability to exercise judgment and discretion while functioning independently within authorized limits

Benefits

Comprehensive medical, dental, and vision plans

401(k) retirement plan with up to 5% company match

Pre-tax accounts to help streamline eligible expenses

Company-paid disability and life insurance

Employee Assistance Program (EAP)

Career and Leadership Development Programs

Paid time off, company holidays, and volunteer days

Company

RXO, Inc.

RXO is an asset-light transportation provider that uses a best-in-class combination of scale, technology and third-party capacity to move freight for our customers.

Founded in 2022

Charlotte, North Carolina, USA

5001-10000 employees